waterstonelegal.co.uk

4.7
4.7 Based on 38 reviews

As the best law firm in London, Waterstone Legal is committed to providing the highest standard of service. Our certifications showcase our dedication to professionalism. We will always continue to strive to be better than yesterday developing and innovat...

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Average Rating

4.7

/
5

38 Reviews

5 Star
92%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
8%

All Reviews

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Review Time

Isla
Outstanding Service for Lease Extension

The trainee solicitor who processed my lease extension delivered an exceptional service. Initially, there were some challenges due to other law firms that let me down and wasted my time. However, once she took over, her response times were remarkable, and her communication remained clear and consistent throughout the process. She managed everything with professionalism and efficiency, allowing me to complete the process well ahead of the expected timeline. Her capabilities are evident, and she has a promising future in the legal field. I would highly recommend her and want to express my gratitude for her hard work!

5
Date of experience: Dec 19, 2025
Irma Powell
Highly recommended legal team

A trainee solicitor processed my lease extension and delivered outstanding service. Although there were initial challenges due to other firms causing delays, once involved, her response times were exceptional and her communication remained clear and consistent. She managed everything with professionalism and efficiency, allowing me to complete ahead of schedule. Her capabilities are evident, and I foresee a bright future for her in the legal field. I would strongly recommend her and appreciate her hard work!

5
Date of experience: Dec 19, 2025
DeskuGames
Invaluable assistance

She was incredibly helpful and ensured a seamless completion. Thank you for all your support!

5
Date of experience: Dec 13, 2025
Claude
Disappointing experience

This company displayed negligence! I initially received good service for my conveyancing, but issues arose post-exchange. They refused to accept responsibility for their lack of due diligence, and numerous details from the exchange remain unresolved. I reported discrepancies shortly after the exchange in May, but no resolution has been provided. Additionally, they mishandled my stamp duty filing, resulting in significant stress due to multiple letters from HMRC. This took over two months to rectify due to their administrative errors. I submitted a formal complaint, but there has been no follow-up or resolution.

1
Date of experience: Dec 12, 2025
Barry
Successful contract exchange

The exchange of contracts for our purchase was completed smoothly. The representative was readily available and maintained a professional demeanor throughout the process. Thank you to the team!

5
Date of experience: Dec 03, 2025
Ray B.
Effortless property purchase

My recent auction property purchase was handled exceptionally well. The representative was professional and addressed all matters promptly and efficiently. All necessary paperwork was finalized well before the completion date, providing me with peace of mind. I am very satisfied with the service and would gladly utilize it again. Highly recommended!

5
Date of experience: Nov 27, 2025
Beatrix Rogers
Steer clear of this firm

Avoid this firm at all costs. The service was appalling. They were aware of the completion date yet the solicitor went on holiday without proper handover. The replacement had no clue what to do. My solicitor received excuses about 'other completions' while my buyer's funds sat idle. The delays and stress were entirely avoidable. Total incompetence. If you want a successful sale, stay away from this firm.

1
Date of experience: Nov 21, 2025
Harold A.
Highly recommend

I typically don’t leave reviews, but I want to express my gratitude for the assistance I received in purchasing my flat. My experience was flawless from start to finish. I was particularly pleased that the quoted price remained unchanged until the final payment. Additionally, my contact was easy to work with, and communication was always prompt and efficient, which is crucial in these stressful situations. In summary, I would work with this firm again and recommend them for conveyancing matters!

5
Date of experience: Nov 18, 2025
Logan Morris
Most reliable legal firm

This legal firm is the most reliable in the area. They guided me through my long residency application, which was granted directly by the authorities. Special thanks to the team for their invaluable help and support.

5
Date of experience: Nov 17, 2025
Exceptional service

I had a wonderfully positive experience. During a sensitive and stressful time, my representative managed everything with genuine care and professionalism. She guided me through every step, kept me informed, and made the process manageable. I’m truly grateful for her support and would highly recommend her to anyone in need of a knowledgeable and reliable solicitor.

5
Date of experience: Nov 14, 2025

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Business Details

  • As the best law firm in London, Waterstone Legal is committed to providing the highest standard of service. Our certifications showcase our dedication to professionalism. We will always continue to strive to be better than yesterday developing and innovating our services whilst remaining committed to our timeless values of accessibility and fair practices.

  • email enquiries@wslegal.co.uk
  • call 02070639040
  • language https://waterstonelegal.co.uk

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