Name: wealthify.com
Telephone: 08008021800
Rating: 4.2

Eve Bell Guest

Great experience with my pension investment

I have been investing in a small pension with the company over the past few years and have seen a solid return on my investment. I find my account straightforward and easy to monitor. Recently, I encountered an issue due to my bank blocking transfers, and the support team resolved it swiftly. Their customer service is consistently accessible, with minimal wait times. One representative was particularly helpful! Thank you to everyone.

Date of experience: Jan 02, 2026

CP31 Guest

2 months ago

Great returns despite market challenges

I invested £20,000 in April 2024 and an additional £21,000 in October 2024, leading to an account growth of £5,100. This performance is impressive given the stock market crash in April 2025. The company provides regular market updates to assist in understanding and decision-making.

Date of experience: Dec 10, 2025

BS53 Guest

2 months ago

Disappointing Customer Service Experience

I share the sentiments of others who have rated this service poorly. The customer support is generally inadequate and lacks urgency. There’s no follow-up on issues, and assistance is nowhere to be found when problems arise. Conversations with the support team feel like they are coming from an outsourced center. I cannot recommend this service and will be closing my account due to this unsatisfactory experience.

Date of experience: Dec 08, 2025

Charle P. Guest

2 months ago

Poor customer service and account issues

I resonate with the one-star reviews; the customer service is subpar and lacks responsiveness. There’s no follow-up on issues, and support is absent when problems arise. When speaking to customer service, it feels like an outsourced call center. I do not recommend this service and will be closing my account due to this frustrating experience.

Date of experience: Dec 08, 2025

Madison Johnson Guest

3 months ago

Excellent support experience

I was able to speak with someone when I needed assistance with my account, and they promptly resolved my issue. I am very thankful and satisfied with this decision.

Date of experience: Dec 03, 2025

Henry Guest

3 months ago

Consistent growth

I am experiencing good and consistent growth in my investments.

Date of experience: Dec 03, 2025

Lawton Reed Guest

3 months ago

Waiting for my funds to be returned...

I am still waiting for my funds to be returned after making a payment through their portal. It appears that their custodian has misplaced the transaction.

Date of experience: Nov 27, 2025

Wes Adams Guest

3 months ago

Helpful customer support

The customer service was very helpful and responded quickly via live chat. They were knowledgeable and easy to understand. The app and website are user-friendly, even for someone new to investing.

Date of experience: Nov 27, 2025

Xander S. Guest

3 months ago

Satisfactory service

The service is good; I can easily track the status of my investments.

Date of experience: Nov 26, 2025

SC Guest

3 months ago

Two months of waiting...

I signed up in October and transferred two pensions. One provider confirmed closure, but it’s still not reflected in my account. The other pension transfer is stagnant with no updates. I feel confused and disappointed. It’s been nearly two months of chasing emails, and I’m left wondering what is happening.