wearemarmalade.co.uk

3.8
3.8 Based on 201 reviews

Marmalade are champions for young drivers aiming to help you get on the road in a safer, fairer and simpler way. Our learner driver insurance helps you to practise your driving skills in a friend or family member’s car without risking their no claims dis...

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Average Rating

3.8

/
5

201 Reviews

5 Star
63%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
25%

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Review Time

Nikki Devine
I would not recommend using these. There's much better companies around. The telematics is ridiculou

I would not recommend using these. There's much better companies around. The telematics is ridiculous and marked him red for going around a corner at 14phr on a journey i do every day and i know this is not excess speed for my son. The plan is defiantly to get as much money out of people as they can. Complete rip off. Also, when they want to charge you an extra £250 they are unable to take a natwest payment and tell you to ask a friend!! Not professional at all.

1
Date of experience: Mar 25, 2026
Anonymous
Don’t use this insurance company they…

Don’t use this insurance company they try and scam you out of money. I made a slight error on a policy and they tried to charge me 50% more just to change your name on the policy but when I went to try and search again changing the details correctly, there was no difference in the price so there was just trying to scam meBUT THE PROBLEM WAS YES THE INFORMATION WAS INCORRECT SLIGHTLY BUT YOU TRIED TO CHARGE ME ANOTHER 50% WHEN IF I WENT ONTO YOUR WEBSITE AND ENTER THE DETAILS CORRECTLY THE PRICE WAS EXACTLY THE SAME THAT I WAS QUOTED AT THE BEGINNING SO IN OTHER WORDS YOU’RE TRYING TO RIP PEOPLE OFF DO NOT USE THIS COMPANY AS YOU CAN SEE THERE’S MANY OTHER PEOPLE COMPLAINING AS WELL BAD SERVICE BAD COMMUNICATION YOU CAN’T TALK TO ANYONE WITHOUT HAVING TO USE A CHAT. WHAT IS THIS WORLD COMING TO?

1
Date of experience: Mar 24, 2026
Nikki Devine
I would not recommend using these

I would not recommend using these. There's much better companies around. The telematics is ridiculous and marked him red for going around a corner at 14phr on a journey i do every day and i know this is not excess speed for my son. The plan is defiantly to get as much money out of people as they can. Complete rip off. Also, when they want to charge you an extra £250 they are unable to take a natwest payment and tell you to ask a friend!! Not professional at all.

1
Date of experience: Mar 24, 2026
Mr gjoni
Great insurance for use I have given my…

Great insurance for use I have given my car to my brother to use and I have received email by them informing me that my brother will use the car Thank you for the your time to email me 👌👌

5
Date of experience: Mar 23, 2026
Simon Lobb
Your online support is terrible

Your online support is terrible. No clear link to pay outstanding amounts. A website from the 1990s, and no customer support at weekends. Extremely poor.

1
Date of experience: Mar 22, 2026
Chris B
A rip off!!!!

Do not use this company, would be my recommendation. I found insurance elsewhere for almost half the cost of Marmalade. Then when we cancelled the policy with them, within the cooling off period, they had the cheek to try and charge a £10 fee!!! We had the policy for less than 1 hour!! Safe to say I have registered a complaint and will go to the FOS , if they don’t refund my £10

1
Date of experience: Mar 21, 2026
Denise Chan
Service is good.

The premium is reasonable. We declared SORN after several months into contract.Marmalade refunded period not used without charging cancellation fees.The process is honest and appreciated.

5
Date of experience: Mar 21, 2026
James Woods
Easy to set up

Easy to set up, Would be higher if cost was lower

4
Date of experience: Mar 18, 2026
Mr Denis James
Provided the cover I required without…

Provided the cover I required without any fuss.

5
Date of experience: Mar 17, 2026
Edward
Refused to quote. Couldn't explain why.

Refused to even quote, and couldn't provide any explanation. Went to Adrian Flux and got covered for £250. Clearly some algorithm is automatically turning away business.

1
Date of experience: Mar 17, 2026

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Business Details

  • Marmalade are champions for young drivers aiming to help you get on the road in a safer, fairer and simpler way.

    Our learner driver insurance helps you to practise your driving skills in a friend or family member’s car without risking their no claims discount.

    Our range of black box insurance policies allow young drivers to develop safer driving skills and build their own no claims discount.
    See more

  • email enquiries@wearemarmalade.co.uk
  • language https://www.wearemarmalade.co.uk/

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