webtoffee.com

4.9
4.9 Based on 121 reviews

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Average Rating

4.9

/
5

121 Reviews

5 Star
93%
4 Star
4%
3 Star
0%
2 Star
1%
1 Star
2%

Filtered Reviews

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Review Time

Mehmet Kalafat
Correction: i realized i confused with another company. Just i can say that even though they claim t

Correction: i realized i confused with another company. Just i can say that even though they claim they support wpml but their solution is not fully compliant with WPML and i could not use their solution due to this

2
Date of experience: Mar 06, 2026
Marius Ciprian Mateoc
Not only was the technical support top-tier, but the support agent was also incredibly patient and c

Not only was the technical support top-tier, but the support agent was also incredibly patient and clearly cared about getting things fixed right. They stayed focused on the solution until everything was working perfectly. Thank you for the excellent service!

5
Date of experience: Mar 03, 2026
Napat Chalakornkosol
The staff assisted my problem very quickly

The staff assisted my problem very quickly and very professionally. Be able to identify my problem within days. Great support.

5
Date of experience: Mar 03, 2026
Jan Cardinaels
Great tool and support is top. Recommended.

Great tool, easy to work with and top notch support.

5
Date of experience: Mar 02, 2026
James M
Import export pro product and support

Referring to the import export pro plugin it works really well. It is simple to use and the support from the team is amazing. We have another plugin which was making it difficult to update pricing and Mark wrote a custom snippet to get the import and export to work which now means simple pricing updates.

5
Date of experience: Feb 27, 2026
Cat
Really great customer service

Really great customer service! Always a fast, thorough response, and the team are friendly and capable. This was my second time contacting them, and I had a 5-star experience both times.

5
Date of experience: Feb 25, 2026
Marius Ciprian Mateoc
Great technical support

Not only was the technical support top-tier, but the support agent was also incredibly patient and clearly cared about getting things fixed right. They stayed focused on the solution until everything was working perfectly. Thank you for the excellent service!

5
Date of experience: Feb 23, 2026
Eben Lowy
Great plugin that we use for managing…

Great plugin that we use for managing our new products. Support is fast and responsive.

5
Date of experience: Feb 23, 2026
Borringtons Plants
Fast respones

Bought access to a plugin to help improve visibility and sales which worked perfectly out of the box, the plugin suggested to try an additional package. Unfortunately this was looping round a couple of screen and wouldn't connect to my site.Reached out to support team, and Mark was able to resolve the issue. After fix applied, connected first try.Fast response, easy to deal with, very happy with service!

5
Date of experience: Feb 20, 2026
Rowena Quinan
Excellent support

The support team replied promptly and pleasantly, kept me updated and solved my problem effectively. Thanks Mark for your help!

5
Date of experience: Feb 19, 2026

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