well-polished.com

4.3
4.3 Based on 60 reviews

How would you like to free up your time to do the things you enjoy? Having your own cleaner gives you a helping hand when you need it and allows you to focus on the more important things in life. Why spend your evenings and weekends cleaning and ironing, ...

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Average Rating

4.3

/
5

60 Reviews

5 Star
79%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
15%

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Review Time

Hassan Farooq
Definitely recommended

Very well organized team with open and clear communication. The cleaner (Saliha) did an amazing job and worked efficiently and thoroughly. Definitely will recommend using Well Polished.

5
Date of experience: Jan 01, 2026
VC62
So pleased

Came across Well Polished when my father’s cleaner kept failing to turn up. They were very professional and explained how they operate, and were flexible in what my father’s needs were. A local cleaner was sourced and we have been so happy with the cleaning standards and the cleaner is lovely and my father really gets on with her. Thank you Well Polished for taking one more worry away and giving us peace of mind with a cleaning service we can trust.

5
Date of experience: Jun 13, 2025
Medea P.
Great service and great communication

Great service and great communication. Had other agencies before but very happy to stay with Well Polished.

5
Date of experience: Jun 12, 2025
Stanford Howard
Amazing cleaners

Amazing cleaners, always on time and the house smells and looks amazing every time!! Also very good at cleaning up dog hair!!

5
Date of experience: Jun 03, 2025
Taylor Kelly
Cannot believe how bad this company are…

Cannot believe how bad this company are extremely unprofessional the worst cleaning company ever, do not look after their cleaners treat them very badly but expect 5 star cleaning. You only get that if you treat people with respect AVOID AT ALL OPPORTUNITY, you don’t have to work directly for them, a close very honest person was treated appallingly hence the review because that cleaner has worked for me for many years, couldn’t cope without her, she’s reliable, honest and really good at what she does, I read the messages for myself to see what an awful company well polished are. If you can’t look after the cleaners there is no company end of

1
Date of experience: Jun 03, 2025
Corina Anderson
*Avoid at all costs*

*Avoid at all costs*Turned up 1.5 hours late. Didn’t communicate accurate booking length (Confirmation email said 12-17:00, but the two cleaners - one of whom was the other cleaner’s kid - did 2.5 hours each). Poor job done - booked clean after getting laminate put down, and there was still dust and shavings everywhere. Charged £20 extra for their own supplies used (even though full products requested by company were provided). When contacted, company were pushy about payment and basically used the fact my mother in a panic cleaned the place for us to say we “didn’t have a leg to stand on”.£120 (plus £50 booking fee) down the pan for a dreadful job.

1
Date of experience: Jun 02, 2025
Lester Butler
Maureen Elvis

My mum, Maureen Elvis, is very satisfied with Lydia, the house cleaner. She is very prompt and very thorough.

5
Date of experience: Jun 01, 2025
Ab Powell
Great service

My cleaner - Sharon in Blackburn - goes above and beyond every week. A definite recommend, thank you.

5
Date of experience: May 28, 2025
Precious P.
Very satisfied with service

I started using Well Polished's services in Sutton Coldfield in early 2025. I have been very satisfied with the work of the cleaner that was assigned to me (Sarah). She is always punctual and works hard throughout her visit. I also like that the management of Well Polished keep in regular contact to ensure that everything is satisfactory (which it is)

5
Date of experience: May 23, 2025
Bo Sanders
Sheffield cleaner.

Sheffield cleaner.The service started well with a reliable cleaner, but when she left I was given poor quality replacements. Cleaners would come for 1 hour but still request payment for 2 hours. Cleaners would also cancel or re-arrange appointments so I was not receiving regular cleans, however the monthly fee was still being charged. I contacted the office about this but received no satisfactory response. The last cleaner left and I did not receive a replacement. After 6 weeks without a cleaner attending I cancelled my contract, and requested a refund but I did not receive a refund and then a further payment was taken from my account. I raised this with the company and received no response.Avoid this company

1
Date of experience: May 16, 2025

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Business Details

  • How would you like to free up your time to do the things you enjoy? Having your own cleaner gives you a helping hand when you need it and allows you to focus on the more important things in life. Why spend your evenings and weekends cleaning and ironing, when you could give yourself a break and enjoy a lifestyle free from rubber gloves and mops!

    Well Polished can help you achieve all this by introducing a reliable, trustworthy cleaner for your home. Having a domestic cleaner allows you to enjoy a spotless home without having to lift a finger. With the chores taken care of, you can focus on the more important things in life. Treat yourself today and join the thousands of others who enjoy the benefits of a Well Polished weekly cleaning service.See more

  • email support@well-polished.com
  • call 01516015244
  • language https://well-polished.com

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