Review Time
Came across Well Polished when my father’s cleaner kept failing to turn up. They were very professional and explained how they operate, and were flexible in what my father’s needs were. A local cleaner was sourced and we have been so happy with the cleaning standards and the cleaner is lovely and my father really gets on with her. Thank you Well Polished for taking one more worry away and giving us peace of mind with a cleaning service we can trust.
Cannot believe how bad this company are extremely unprofessional the worst cleaning company ever, do not look after their cleaners treat them very badly but expect 5 star cleaning. You only get that if you treat people with respect AVOID AT ALL OPPORTUNITY, you don’t have to work directly for them, a close very honest person was treated appallingly hence the review because that cleaner has worked for me for many years, couldn’t cope without her, she’s reliable, honest and really good at what she does, I read the messages for myself to see what an awful company well polished are. If you can’t look after the cleaners there is no company end of
*Avoid at all costs*Turned up 1.5 hours late. Didn’t communicate accurate booking length (Confirmation email said 12-17:00, but the two cleaners - one of whom was the other cleaner’s kid - did 2.5 hours each). Poor job done - booked clean after getting laminate put down, and there was still dust and shavings everywhere. Charged £20 extra for their own supplies used (even though full products requested by company were provided). When contacted, company were pushy about payment and basically used the fact my mother in a panic cleaned the place for us to say we “didn’t have a leg to stand on”.£120 (plus £50 booking fee) down the pan for a dreadful job.
I started using Well Polished's services in Sutton Coldfield in early 2025. I have been very satisfied with the work of the cleaner that was assigned to me (Sarah). She is always punctual and works hard throughout her visit. I also like that the management of Well Polished keep in regular contact to ensure that everything is satisfactory (which it is)
Sheffield cleaner.The service started well with a reliable cleaner, but when she left I was given poor quality replacements. Cleaners would come for 1 hour but still request payment for 2 hours. Cleaners would also cancel or re-arrange appointments so I was not receiving regular cleans, however the monthly fee was still being charged. I contacted the office about this but received no satisfactory response. The last cleaner left and I did not receive a replacement. After 6 weeks without a cleaner attending I cancelled my contract, and requested a refund but I did not receive a refund and then a further payment was taken from my account. I raised this with the company and received no response.Avoid this company
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Well Polished can help you achieve all this by introducing a reliable, trustworthy cleaner for your home. Having a domestic cleaner allows you to enjoy a spotless home without having to lift a finger. With the chores taken care of, you can focus on the more important things in life. Treat yourself today and join the thousands of others who enjoy the benefits of a Well Polished weekly cleaning service.See more
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