well-polished.com

4.3
4.3 Based on 60 reviews

How would you like to free up your time to do the things you enjoy? Having your own cleaner gives you a helping hand when you need it and allows you to focus on the more important things in life. Why spend your evenings and weekends cleaning and ironing, ...

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Average Rating

4.3

/
5

60 Reviews

5 Star
79%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
15%

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audeo2
Well Polished – Faversham

Well Polished – Faversham. I am very satisfied with the service as a whole. The assigned cleaner is truly exceptional! They needed no time getting settled in with our household (3 kids and 4 house cats). They have always been punctual with the agreed-upon time slot and paid great attention to detail while cleaning. My dealings with the agency itself have also been very positive. They were quick in responding to my initial inquiry and have been polite and helpful throughout our communication. Within a week of contacting them, they had already arranged for us to meet the cleaner. They also discussed all costs upfront, ensuring you are fully aware of what you will be paying.

5
Date of experience: May 12, 2025
Dutton Patterson
Fantastic service and reliable

I’m really happy with the service I’ve received from Well Polished. My fantastic cleaning lady, Delia, comes every fortnight and always leaves my home sparkling clean to a high standard. I have high expectations when it comes to how my home is cleaned, and Well Polished consistently meets them.Danielle regularly checks in to see how things are going, which adds a lovely personal touch to the service. It’s clear that they genuinely care about customer satisfaction. They do exactly what they promise, and I would definitely recommend them to anyone looking for reliable, high- quality reliable cleaning.

5
Date of experience: May 12, 2025
Impossible to cancel, they will keep taking payments.

Had a good experience with the cleaning staff for several months, but decided to cancel and go with a different company due to the poor management of the area manager. Messages would frequently go unread, and notice of changes to the time and date were extremely last minute.Since cancelling in February I am still being charged the monthly management fee, despite contacting the area manager several times and being told it was cancelled. I also contacted the main office and they were unable to help, and instead forwarded the message to the area manager.The charge isn't even registered as a direct debit so it isn't possible to manually cancel from my bank account.Extremely disappointing service, and I've lost £70 from my account over the last four months with absolutely nothing to show for it.

1
Date of experience: May 10, 2025
August Smith
Fab company with great staff

Fab company with great staff. Really friendly and a great job done. Now using for multiple family members. Highly recommend.

5
Date of experience: May 09, 2025
A first class service

Always arrives when promised and delivers a quality product.

5
Date of experience: May 09, 2025
GodJesus
Poor area manager - wanted the agency fee but didn’t answer calls or respond in anyway!

Well Polished - Watford area manager seemed really nice to start with. Sent me pricing information. I requested a little more clarification regarding the prices and she went missing. She didn’t respond to emails, calls or text messages. I’m glad I didn’t part with any money and get into a long-term weekly arrangement. My understanding was the whole reason behind paying the agency fee was to be able to communicate any questions etc. The Radlett area manager didn’t even respond to the query through the website!

1
Date of experience: May 08, 2025
Very reliable and punctual staff with…

Very reliable and punctual staff with cover for holidays etc. Polite staff who did a good job cleaning our house.

5
Date of experience: Apr 29, 2025
Judith Cooper
Helena is a lovely person who cleans…

Helena is a lovely person who cleans professionally and throughly. It is a pleasure to have her help

5
Date of experience: Apr 22, 2025
Crystal R.
I was nervous about organising a…

I was nervous about organising a cleaner for my elderly aunt but Charlotte at Well Polished organised everything perfectly. My aunt has done her own cleaning for over 60 years and is very particular. However I needn’t have worried. The cleaner is great and lives up to my aunts high standards. Can’t recommend Well Polished enough. You won’t be disappointed.

5
Date of experience: Apr 21, 2025
Azentag57
A fantastic company and staff that made our life’s a lot easier

Barbara is truly outstanding. She goes above and beyond every single time she comes to clean our home. Her attention to detail is second to none – she doesn’t just clean from top to bottom, she takes genuine pride in her work and ensures every corner is spotless. What sets Barbara apart is her willingness to do more than is required. She’s always tidying up, taking on small household tasks without being asked, and bringing a thoughtful, caring touch to everything she does.We honestly couldn’t imagine life without her now. Her reliability, professionalism, and dedication make her an absolute gem. We feel so lucky to have found her and cannot recommend her highly enough.

5
Date of experience: Apr 10, 2025

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Business Details

  • How would you like to free up your time to do the things you enjoy? Having your own cleaner gives you a helping hand when you need it and allows you to focus on the more important things in life. Why spend your evenings and weekends cleaning and ironing, when you could give yourself a break and enjoy a lifestyle free from rubber gloves and mops!

    Well Polished can help you achieve all this by introducing a reliable, trustworthy cleaner for your home. Having a domestic cleaner allows you to enjoy a spotless home without having to lift a finger. With the chores taken care of, you can focus on the more important things in life. Treat yourself today and join the thousands of others who enjoy the benefits of a Well Polished weekly cleaning service.See more

  • email support@well-polished.com
  • call 01516015244
  • language https://well-polished.com

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