Review Time
Really good experience having my full fibre fitted in Milford on Sea. A lot of work but everyone from Ian in the surveying department through to Troy and team 5 in gardens department, Adrian who made the final connection and Katt who instantly assisted my IT department ensuring that by the end of the day everything was working perfectly. Very professional and really good to have such fast Internet. Thank you
Great work from Garden Team 5. Had to negotiate some challenging issues regarding installation!
Also very efficient and informative internal set up by Adrian on 13 February
Today, the installation team arrived to connect fibre to the property, and despite the heavy rain, they remained remarkably cheerful and accommodating. They explained the installation options thoroughly, completed the task efficiently, and concealed the channeling neatly. It was a pleasure to have them on site.
I recently expressed my dissatisfaction with another company, but I want to highlight my positive experience with Wessex Internet. Over the years, they've offered me a reliable internet service. While there have been some minor technical issues, their support team is always accessible and works diligently to resolve any problems. Overall, they strive to deliver good service and mostly succeed.
The entire experience has been fantastic, starting with the team reaching out to offer six months of free service to assist with switching providers. The technician did an exceptional job with the installation and left everything neat. It's a pity that other providers don't focus on rural areas like this team does.
The sign-up process was straightforward and clearly communicated by my advisor. They were prompt in reaching out and addressing all my inquiries. I'm also impressed by the support team; no more long waits, and it's great to see a local company. I'm excited for the installation and getting connected!
Wow, the service has been exceptional. From customer support to the installation teams, everything has been top-notch. Any necessary work was completed seamlessly. Everyone is professional, knowledgeable, and friendly. The difference between the new fiber service and what we had before is remarkable.
I switched due to poor service from my previous provider. Since then, the service has been impeccable. Today, when my router had an issue, a wonderful representative quickly resolved it with professionalism and a touch of humor, given my lack of technical skills. Truly outstanding.
We were greatly impressed with the representative who took the time to address our inquiries efficiently and patiently. He helped us choose the best package and answered all questions clearly. It was a pleasure working with him, and we appreciate his assistance.
The entire experience has been wonderful, from the initial outreach offering six months free to the skilled technician who handled the installation and cleanup. It's unfortunate that other providers overlook rural customers like this team does.
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From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.
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