Review Time
I was very happy with the service from Westbourne motor assistance they were reliable quick to fix my problem and contacted me when work was beginning I would highly recommend them if your car is broken down Steve the mechanic even pumped up my tires and checked oil and water over all a very good service
I was very happy with the service from Westbourne motor assistance they were reliable quick to fix my problem and contacted me when work was beginning I would highly recommend them if your car is broken down Steve the mechanic even pumped up my tires and checked oil and water over all a very good service
Started off well, turned up quite quickly and pulled the car off the grass, no real damage but instead of giving it back they put it on their truck and took it back to their YARD! They then charged for moving it, and storing it until the next day and we had to arrange to get there to get the car back. ABSOLUTELY NO REASON FOR THIS other than ramping up the charges. Hope police will choose someone else when contract is up.
DO NOT USEso incredibly rubbish, they take ages to come out (5 hours+), rude and very uncaring attitude. arrived just to tell us the tyre was flat and there’s nothing they could do (which we mentioned in the call to begin with of course) didn’t come with a tyre (even though they said they would and we gave them info for what was needed) so then it was another 5 hour wait for recovery. We told them we needed recovery from the start but they told us they couldn’t send it as they have process to follow which seems ridiculous. Also they went to the wrong pick up address because they didn’t take care in taking it down correctly and then proceeded to take half an hour extra to get to the correct one (which was a 9 min drive away) to clearly stop to get McDonald’s on the way !!
Very thankful for the service I received. Aaron was scheduled to tow my car and immediately put me at ease in a very stressful situation. He arrived earlier than I was told to expect him, was efficient, professional, and friendly. Just what I needed. Thank you. Helen Greenhowe
After hitting another of our glorious potholes and making my car undriveable, the RAC sent Liam from Westbourne. He was exceptional, I have a very low slung car, which made it very difficult to load. He took incredible patience and care to ensure that eventually we managed to get the car onto the truck without any damage. He then also drove to the pothole and got out and took photos for me. He could not have been more professional, pleasant and did everything he could to make sure I got home. Although it took us a long time, I cannot fault his service or skill.
I pay annually to green flag and they have subtracted out to Westbourne motors. I have just been told that I will have to wait 4 hours. I have phoned back Green flag who have said that they will call me back after they get in contact with them. Dreadful service.
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