whataburger.com

2.2
2.2 Based on 103 reviews

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Average Rating

2.2

/
5

103 Reviews

5 Star
22%
4 Star
3%
3 Star
6%
2 Star
15%
1 Star
54%

All Reviews

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Review Time

Jodie G
This is my 5th time today going to your…

This is my 5th time today going to your restaurant on Pelham Road, Greenville, SC. Every single time, literally every time, I have received cold food and bad service. Not once have I been given warm, fresh food, and good service. I have not had any issues with either when visiting the one on Woodruff Road, Greenville, SC. This is my 5th and final time visiting the restaurant on Pelham Road. It is extremely convenient for me but 5 times is more than enough times to "give a place a try".

1
Date of experience: Nov 03, 2025
Luis vega
They got order wrong missed extra…

They got order wrong missed extra sausage pattie on pancake orders

3
Date of experience: Oct 13, 2025
They can improve by getting the order…

They can improve by getting the order right. You'd get 5 stars if you would have added the avocado on the burger as ordered. Got burger and it was good but not one slice of avocado and the paper the burger was wrapped in even had the avocado sticker on it.

3
Date of experience: Sep 24, 2025
Paula McCammon
New girl at the drive thru wasn’t ready…

New girl at the drive thru wasn’t ready for prime time. Asked for name 3 times. My name is Chuck. Receipt said Jeff. Ordered a sausage bob. Received a combo. She repeated “black coffee” three times after I asked for half and half. Girl at second window handed me a black coffee and receipt said same. Line at drive thru wasn’t long but wait time was. There was obvious confusion. Probably lack of help.

2
Date of experience: Sep 24, 2025
Mary Cecil
We have a new location IN INDIAN LAND

We have a new location IN INDIAN LAND, WHATABURGER AND IT IS ABSOLUTELY AWESOME. A LITTLE WAIT BUT WORTH IT!!! FRIENDLY STAFF ABD THE FOOD IS "ALWAYS" FRESH.WELCOME TO INDIAN LAND 👍🏿👍🏿

5
Date of experience: Sep 14, 2025
Mick G
Amanda was very helpful and cheerful

Amanda was very helpful and cheerful

5
Date of experience: Sep 11, 2025
Jose Macias
im from texas ,moved to andover ohio,it…

im from texas ,moved to andover ohio,it would be awsome if we had a whatabuger in town, or ashtabula ohio, people would love it, just like me and y wife , she is from ohio,and she loves whataburger, that would be a dream ome true for me 😊😊😁august

5
Date of experience: Aug 14, 2025
CFerrone
Your “ 75cent whataburger birthday…

Your “ 75cent whataburger birthday special is an absolute scam. FALSE ADVERTISING!!! Went there, SAID YOU HAD TO BE A “REWARDS” customer and then even if you were a rewards customer that IT WAS ONLY ONE PER CUSTOMER….SMH….I will tell all my friends n family what a scam!!! You just lost a customer for life….

1
Date of experience: Aug 08, 2025
Elouche72
I would give a zero if it was possible

I would give a zero if it was possible. Been there twice waited thirty five minutes the first time for2 burgersThe second time I waited 30 minutes and left without my food.This place is a disaster. I could even get a refund on my credit card in a reasonable amount of time.I left and reported it to american express to get it cancel

1
Date of experience: Jul 18, 2025
Poor Customer Service

35th Ave/ Bethany- I ordered online and requested no onions as I am allergic, When the order was delivered it was left by my mailbox by the street with me standing at the front door looking right at the driver. He said he called but it came up spam and I didn't answer. I called the restaurant and was basically told I ordered onions and there was nothing to do. Will never patronize either the restaurant or the delivery service again. Even refused to return the tip and no refund for Burger.

1
Date of experience: Jul 16, 2025

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