Review Time
Enrolled in a credit repair program with White, Jacobs and associates which was supposed to be a 6 month process. I had 50 negative remarks on my report and was promised they could get all if not most removed. I was asked to pay a monthly fee + non contingent fee over 6 months totaling close to $2k. Their first round would begin after my first payment. It has now been 11 months. They are still sending additional disputes beyond their 4 rounds. I have seen 4 removals that are legitimate but no material change in my scores. I have also received a lawsuit from one creditor they were disputing (I was told they would recommend settling if that was the only round so imagine my shock when I got served with a lawsuit).
I received one of the dispute letters they sent on my behalf which was full of lies - this was returned to sender and came to me as WJA puts my info on all outreach. All in all, my credit is worse than it was when I started and the money I paid them could’ve gone to settling with a creditor.
They have now completely ghosted me since December and ignored several emails.
Save yourself the money and headache and run as far away as you can.
My experience with White Jacobs has been very bad. I am not surprised by the 5 star reviews they are fake. The person handling my case is Daniel Benitez he is very unprofessional and he called me a liar .I have brought this to Mr. Woods attention with no result crickets' have asked Daniel to be remove as my point of contact for the company. He has been lazy in getting my credit fixed still the same thing on my credit he is doing nothing. When I sign he told me that it would easy fix the miss report information on my credit. Well that has not been the case I have tried contact Daniel and I all get back is attitude and no real results. I would be ware of using this and make sure get everything in writing they say thing and is not true. I have contacted his manager I have not received any response at all. The only you can be sure of is that they will take your money. The company has signa contract that you cannot cancel the service until they are paid in full. Do not use this company do your research!!!!
i cant give more than 4 stars, as the person who originally represented me, badly, is no longer working for White Jacobs. that task has been taken over by Lanay, and i couldnt be more pleased at the 180 degree turn around, from disregarded customer, to someone that Lanay and White Jacobs, I feel! is really trying to help. i have read the reviews for this company, and for the short time that Lanay has been the middle-man for my case, she and WJ has taken my customer portal, and made it up to date, after sitting dormant under the auspice of the former employee. he did literally zero, and whats worse, i dont think the execs of WJ knew that my case lie dormant. now, even though its early, im confident that Lanay and the WJ associates will get the job done, in a very competent and precise manner.. thank you Lanay and WJ,!!!.....i know 5 stars will be the order for the day, as we proceed together toward our goals!
Working with Bryan has been one of the biggest blessings during a really overwhelming season of my life.He’s not just fixing my credit — he’s been fighting for me behind the scenes, guiding me through the car-buying process like a true friend. He stayed up late to answer my questions, jumped in to negotiate with pushy salesmen, and always made me feel like I wasn’t doing this alone.It’s rare to find someone who genuinely cares the way he does not just about the job, but about you as a person. I truly can’t thank him enough. If you’re looking for someone who shows up, goes above and beyond, and walks with you every step of the way it’s Bryan.
I had a fantastic experience working with White Jacob & Associates! Daniel Benitez was especially helpful throughout the entire process. His communication was top-notch—he kept me informed every step of the way and always made time to answer my questions. Thanks to his dedication and transparency, I felt confident and supported from start to finish. Highly recommend their services to anyone looking to improve their credit!
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