Name: wigsalon.com
Address: 1809 Manhattan Beach Blvd., Manhattan Beach, 90266, United States, Manhattan Beach, 90266, United States
Telephone: 8002628437
Rating: 4.5

Melanie Morris Guest

1 month ago

Wig exchange went smoothly and I received a refund

I ordered a wig that didn't meet my expectations. I exchanged it for a discounted wig and received a refund check for the price difference. I'm very pleased with how everything turned out.

Date of experience: Jan 15, 2026

Lawton Guest

5 months ago

Disappointed this time

Got my Raquel Welch Future Length and it was nothing like the pictures. I have bought many wigs from Wigsalon. Almost always happy. But this expensive wig made me disappointed. The hair was just hanging down over the face, no matter what I did. In the pictures they are not like that. The wig was not shipped in a box as Raquel Welch wigs always has been before. Was it a copy I got? I don't really know. I will never be able to use this.

Date of experience: Oct 02, 2025

doraemon3317 Guest

5 months ago

This was my first time buying a wig

This was my first time buying a wig. I purchased the Fresh Chic Gabor and received a much cheaper Raquel Welch. They had added the paper Gabor tag and put it in a Gabor box, but the sewn in tag was a Raquel Welch. I was confused because it looked like they had cut the wig to resemble the Gabor wig and the color was close.But I’m not even sure the wig was new. And the closest wig to it was Raquel trendsetter online but it still looked different than that one. Going through the loss of my hair and other life hardships. I was 8 days in and Wig Salons returns they only give 7 days. If the wig was new I lost around 135.00 dollars. I will never order from Wig Salon again. My instinct tells me this was no accident. I was scammed. Please be careful.

Date of experience: Sep 07, 2025

Gus Guest

2 years ago

Super awesome company to work with!

Date of experience: Mar 01, 2024

Keely Holdren Guest

2 years ago

BUYERS BEWARE

**COMPANY DOES NOT WANT TO GIVE REFUNDS!!! Firstly, the colors are MUCH darker than what's pictured online. Received item and didn't like color. First Red Flag: Contacted site for RMA. Waited days. No RMA sent. Called company. Second Red Flag: The gal pushed and pushed for exchange, instead of refund. Finally told me what to do with it. Third Red Flag: Wig Salon received item and said my card "couldn't be refunded". They had NO PROBLEM taking the funds but BIG PROBLEM refunding. They even went as far as accusing me of having a fraudulent card!! The emails from said owner were very uncaring and flippant. They now hold both the product AND my $150 and they refuse to understand why I'm upset! The company is a scam and I hope someone scams them as much as they have scammed me.

Date of experience: May 05, 2023

Deborah Florko Guest

4 years ago

“Raquel Welch” ‘Simmer Elite’ Wig

I purchased the “Raquel Welch” ‘Simmer Elite’ wig. I, absolutely, love it! I have purchased many wigs, through “Wig Salon”, but this one is my favourite! It is beautiful!It is a popular wig, and was on “backorder”, without a “tentative date”, but I ordered it, anyway, and was willing to wait. I ended up getting it, fairly quickly, which was a nice surprise.I have been ordering wigs, from “Wig Salon”, for about 13 years. I have had great “Customer Service”. I have had good experiences, so will continue to order, from them. They have been very helpful.Deborah FlorkoLangley, BC, Canada

Date of experience: Jul 22, 2021

G Goulet D Francis Guest

6 years ago

Though I order from Canada

Though I order from Canada and been dealing with Wig Salon since 2009, Mr Joseph always gave me an excellent service and fast shipping. Never had to exchange.I love their wigs, the price is right and very professional and cordial service.Thank you Joe.

Date of experience: Dec 14, 2019

Ted Maze Guest

6 years ago

Smart Alec “customer service”…

Smart Alec “customer service” personnel, lazy, unresponsive, greedy and unprofessional. Go anywhere else.Yes I placed an order, PAID FOR IT and sent in a LEGITIMATE return and got back smart alec responses when I asked for HELP. I’m sorry I ever did business with such a greedy company! Didn’t cost you a dime to throw that wig back on the shelf!Okay! Barb from Wigsalon is the absolute rudest individual I have ever dealt with. I’m a woman going through chemo and about to be BALD and I DID NOT deserve the cruelty I got from BARB just because the wig I chose did not work out. This would have been my first wig! I asked early on in our email discussion for someone else to help me, ANYONE ELSE but Barb was having too much fun being a WITCH. Barb is nasty, cruel, rude, and I DO NOT TRUST her to give me a refund. I decided on a refund because I am not going to do business with people who are CRUEL. For gawd sake.