Review Time
Brought a set of Windrider covers for my Triumph Tiger 1200 XC rear fitted no issues but the front set was a non starter left a three inch gap from the bottom of the seat, didn't fit at all. Wanted to send them back Windrider were quite nasty about it, showed them pictures of the one that didn't fit.
They tried to tell me I had custom seats, these are both standard that come with the bike from new, then Windrider wanted to charge me £14 restock fee, that is illegal in the UK.
Also because I made a PayPal claim with the difficulty in trying to get them to accept the return Windrider also wanted to deduct a further £25 for me opening a case with PayPal?
In the end I had to do a charge back with my bank to get a refund even after Windrider had received the items back in perfect condition, would not recommend this company, in the end I purchased Cool Covers, more expensive but 100% better quality and fit perfectly.
Mesh is much more efficient at draining water, airflow is also superior to Windrider, heated seats work just as good but obviously take a little longer to heat up due to having the covers on anyway, but no issues with Cool Covers.
Windrider on the other hand terrible customer service, even rude in the email reply blaming my incompetence lol, extra hidden charges all over the place would highly recommend you don't purchase Windrider, since then I have found on many FB bike groups others like myself who had similar experiences with Windrider not fitting, including poor customer services and extra hidden charges.
Brought a set of Windrider covers for my Triumph Tiger 1200 XC rear fitted no issues but the front set was a non starter left a three inch gap from the bottom of the seat, didn't fit at all. Wanted to send them back Windrider were quite nasty about it, showed them pictures of the one that didn't fit. They tried to tell me I had custom seats, these are both standard that come with the bike from new, then Windrider wanted to charge me £14 restock fee, that is illegal in the UK.Also because I made a PayPal claim with the difficulty in trying to get them to accept the return Windrider also wanted to deduct a further £25 for me opening a case with PayPal?In the end I had to do a charge back with my bank to get a refund even after Windrider had received the items back in perfect condition, would not recommend this company, in the end I purchased Cool Covers, more expensive but 100% better quality and fit perfectly.Mesh is much more efficient at draining water, airflow is also superior to Windrider, heated seats work just as good but obviously take a little longer to heat up due to having the covers on anyway, but no issues with Cool Covers.Windrider on the other hand terrible customer service, even rude in the email reply blaming my incompetence lol, extra hidden charges all over the place would highly recommend you don't purchase Windrider, since then I have found on many FB bike groups others like myself who had similar experiences with Windrider not fitting, including poor customer services and extra hidden charges.
**** DO NOT TRUST THIS COMPANY****I hope you read these comments before ordering. Absolute joke of a company. I can confirm the previous claims are accurate. The product is garbage. I, unlike some did receive a response from them when I emailed. However I received an unsatisfactory response, I went ahead with returning the product to them for a full refund. Following every instruction they gave me.Now they've pulled some shady s!*t My guess would be by not accepting the return when it arrived. Leaving me to argue the toss with Royal Mail. Definitely not to be trusted. Do not waste your time or hard earned money!
Kawasaki Ninja SX1000 2021. Rider seat only. Website gives the impression that these are bespoke asking for exact model and year etc. They are not its a generic size system. The cover does not fit. Sent photos to customer service but they insist it should fit. It doesn't and a refund is agreed. The return address is local and I offer to ride there hoping someone could assist but apparently that's not possible. I asked for a return label but no response. Refund processed no problem but I'm out of pocket for the postage. I have bought a cover which looks the same direct from China which fits. Pillion seat included for a quarter of the price. Job done
I stand before you an idiot who has paid £65 for mesh. Practical reasons aside, I liked the look of these covers - they give a rugged adventure aesthetic. But please do not purchase from WindRider. Their covers are not model specific (despite having to input a make, MY etc on the website before purchase), rather a generic fit that likely caters to most. Sadly, my Triumph Tiger 1200 has only 95% coverage with gaps at the side - certainly not what was advertised! After the faff of getting the thing on, prepare for a mess-about fitting your seat back onto your motorcycle. I thought I was going to break something at one point! In the end I’ve had to compromise by removing the pillion cover as the material simply doesn’t allow both to safely fit. Much sadness. I’ll dock further points for taking weeks to arrive, and choosing Yodel as their courier. You’re asking for trouble there. After reading horror stories about customer service and return issues, I’ll take the loss here and stick with what I’ve got. After all it looks ok (just ok). Go with Cool Covers instead, brethren.
Don’t waste your money with these. The reviews on their website must be fake as no one has a good experience with them. Ordered over 2 weeks ago and no coms, no indication of me getting what I ordered. Will now contact bank and ask for a reversal on the order
I ordered a cover for my Kawasaki Versy. Waited ages for it to arrive for a so-called UK shipment? When it finally arrived, it did not fit. No where close to fitting, considering you have to put the exact details in for your bike as per the order requirements. I have tried contacting them several times and I'm getting no response at all from their customer service. Do not waste your time or money on this company....!
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