Review Time
The worst company I've ever used! Replacing a windshield cost me £360. I had it installed, and the entire car leaked and there was a puddle. They said they'd come and redo it, but the installer finished in 15 minutes: he added glue without checking where exactly the leak was! The entire car was covered in glue. And after the second wash, it leaked again. We ended up redoing everything ourselves, but the company is ignoring and not responding to my complaint. Now my car smells really bad because of the wet carpet.
I rang the company for a windscreen replacement Leanne moss answered she was very polite and really respectful on the phone and they came, at the time they told me they would, the next day. Barry brown was very nice and polite and courteous and completed the job with no problem at all! It was also considerably cheaper than Autoglass! The lady who took my original call was lovely a and so helpful thanks a lot to Leanne moss I’m very pleased with the job you guys done
I rang the company for a windscreen replacement and they came, at the time they told me they would, the next day. Ricky was very jovial, polite and courteous and completed the job with no problem at all! It was also considerably cheaper than Autoglass! The lady who took my original call was lovely a and so helpful.
The worst company I've ever used! Replacing a windshield cost me £360. I had it installed, and the entire car leaked and there was a puddle. They said they'd come and redo it, but the installer finished in 15 minutes: he added glue without checking where exactly the leak was! The entire car was covered in glue. And after the second wash, it leaked again. We ended up redoing everything ourselves, but the company is ignoring and not responding to my complaint. Now my car smells really bad because of the wet carpet.
This has to be one of the WORST companies I have ever used. I booked my replacement windscreen in with them, I waited a week. At the lunchtime the next working day before they were due to come and fit the windscreen they called ask me if the windscreen had a camera in it. I was then told that the price of the windscreen had gone up by £90. I told them I didn’t need a camera, I was then called back and told they had tried to get the screen for a week ( they hadn’t) and there were no screens to fit my car in the UK apart from this one that just happened to cost £90 more!! It was due to be fitted a few days before Christmas!! THESE PEOPLE ARE CON MERCHANTS, LIE AND WORTH AVOIDING AT ALL COSTS!! I used another company that had no issue getting the replacement screen and fitted it the next day. They were also 20% less!
They put the windscreen wipers on back to front. Left a dreadful mess in the front garden and put some of their waste in my green bin. Called to give them the chance to rectify the wipers but never heard back. I wish I'd used somebody reputable. Will never use again.
My rear window smashed on the Monday and I called up Windscreen Replacement Services Stourbridge who quoted me for a new window. On Thursday, they arrived to replace the window which was ok however, it was not until it rained that I realised they had placed my wiper on upside down and scratched the back and badge on my car. Due to the excessive rain, I had to take my car to a garage near my house and pay out more money to fix the wiper and also found out that the brake light was not wired back in so I had to pay for that too. The fitters did not bring any cleaning equipment so I had to clear up the smashed glass on the ground outside my works and also take my car for a valet as the glass was sat in my boot. The smashed glass was also in the plastic casing in my boot so the garage also took this off to remove the shards of glass left in the car.A very hit a miss company as they do arrive within the time frame on the date scheduled but their overall care and attention to detail is not great and cost me an additional £95 to rectify issues that I was left with.
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