wisecars.com

4.6
4.6 Based on 1.1K reviews

Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. All this experience and expertise is aimed to ensure you get the best experience. We offer a price comparison of major and independent ...

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Average Rating

4.6

/
5

1.1K Reviews

5 Star
88%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
9%

All Reviews

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Review Time

Frank Weber
Mark handled everything efficiently & courteously. He made the changes & noticed I had double booked

Mark handled everything efficiently & courteously. He made the changes & noticed I had double booked inadvertently. He cancelled the other booking, saving me time and expense. Thanks to Mark (sp?).

5
Date of experience: Jan 26, 2026
Colette S.
Avoid this service at all costs!

They are dishonest; stay away from them. Even if you think you’ve found a good deal, they won’t refund you if the third party fails to provide the vehicle. They also pressure you into accepting their insurance and don't communicate with their rental partners to resolve refund issues.

1
Date of experience: Jan 21, 2026
Colin Carter
Fraudulent Service! Beware!

This service is a complete fraud! I reserved a vehicle through the company with the recommended insurance for a rental in Las Vegas. After a long 12-hour flight, when we arrived at the rental desk, we were told that our insurance didn’t cover the rental, and we had to purchase their insurance or we wouldn’t get a car! I felt coerced into spending an additional $400 since it was late, we were exhausted, and needed to reach our hotel. Furthermore, the rental location was two shuttle buses away from the airport, which we weren’t informed about either. I strongly recommend choosing reputable companies at the airport for rentals. It’s much more cost-effective in the long run. In response to the company’s reply: All rentals are off-site, but the location I dealt with was TWO shuttle buses away, and you are intentionally missing the point. I was forced into purchasing their insurance, as evident from other reviews about your service! I even requested to cancel the insurance within an hour of my rental, but you denied my request. I stand by my assertion that this is a fraudulent service with no genuine customer support, just empty reassurances.

1
Date of experience: Jan 20, 2026
Perry Foster
Professional Assistance

The representative handled a non-payment issue regarding a cancelled reservation with great professionalism and reassurance. Their help was invaluable.

5
Date of experience: Dec 09, 2025
Tyra Lewis
Helpful Booking Support

The support I received during the booking process was very helpful.

5
Date of experience: Dec 09, 2025
Lisa Ross
Thorough Answers

The representative addressed all my inquiries and provided additional information that made my car rental process much smoother.

5
Date of experience: Dec 09, 2025
Hudson Wilson
Exceptional Support

The customer service was outstanding. I needed help with my reservation due to a mistake with my arrival date. I appreciate the representative's support in resolving this issue.

5
Date of experience: Dec 08, 2025
Alexandra Lewis
Outstanding Customer Care

Exceptional customer service. I needed to modify a reservation due to a booking error regarding my arrival date. I appreciate the representative's assistance in resolving this.

5
Date of experience: Dec 08, 2025
Cordelia Turner
Highly Efficient

The efficiency of the service was impressive.

5
Date of experience: Dec 07, 2025
Xavier H.
Top-notch Service

The service provided by the representative was outstanding.

5
Date of experience: Dec 07, 2025

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Business Details

  • Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. All this experience and expertise is aimed to ensure you get the best experience.

    We offer a price comparison of major and independent car rental suppliers around the world!

  • email support@wisecars.com
  • call +16468130129
  • language https://wisecars.com

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