wisemarket.com.au

3.8
3.8 Based on 100 reviews

Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping...

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Average Rating

3.8

/
5

100 Reviews

5 Star
66%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
28%

Filtered Reviews

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Review Time

Charli W.
IPhone 13 Pro Max

Hi,Reasonable price, very quick delivery and liked the iphone I got.

5
Date of experience: Jul 15, 2025
Isidore Sanders
Really bad customer service

I received the wrong colour then spoke to one of the team member who said they will contact me the next day which never happened! I tried to call several times.No answer and considering that they are 24/7 service…

1
Date of experience: Jul 14, 2025
Finn P.
I recently purchased a new Samsung flip…

I recently purchased a new Samsung flip from Wise Market for a great price. I am very happy with my dealing with this company. There was a minor issue with shipping. The company quickly responded to my inquiry and kept me well informed, thanks Tom.My phone arrived within the time frame they gave me. It was also well packaged.Given my experience with Wise Market, I will definitely purchase from them again

5
Date of experience: Jul 09, 2025
Dallas Rogers
Fantastic after sales service

I received 2 incorrect size screen protectors. Fantastic after sales service. I am happy with the follow up emails & full refund.

5
Date of experience: Jun 16, 2025
Wyatt
Ordered 2 screen protectors

Ordered 2 screen protectors. they were both the wrong size. order was for a Samsung S10.sliglty too big -totally useless :-(

1
Date of experience: Jun 06, 2025
Wilmon
do not deal with this company

Dont not deal with this company.i was a vendor selling phones and these guys are scetchy . they never respond to customers on time. and dont even pay out the vendors.

1
Date of experience: Mar 05, 2025
Gloria Morgan
DO NOT ORDER THROUGH THIS SITE.

DO NOT ORDER THROUGH THIS SITE.I ordered a brand new iPhone 13 through a vendor on wise market 12 days ago. My order still says 'open' there has been zero contact from the vendor. I must of called wise market themselves 40 times only to be answered once and was told there had been technical difficulties but I'd be able to call any time from now on. That was not the case I have not been able to get back in contact with them via phone.They responded to my emails every 3 to 4 days saying they have put in a urgent request with the vendor. Then write the same thing a few days later.I am overly frustrated with this situation. They are holding my money and there hasn't been contact for days. DO NOT ORDER THROUGH THIS SITE.

1
Date of experience: Feb 22, 2025
Joan Coleman
Useless unreliable website their prices…

Useless unreliable website their prices are 10 times high with no customer support.

1
Date of experience: Jan 22, 2025
Warren Rogers
Its already been one month i havent…

Its already been one month i havent received my refund yet i bought Oneplus 12R and it got some network related issue so i send it back at they send me mail regarding refund and told me to work in my problem in 5to 7 days and after that ask for my bank detail and then every time i mail them they are just replying with I have followed up with the relevant team again and emphasized the need to expedite your refund. As soon as the process is completed, we will share the refund receipt with you promptly.

1
Date of experience: Dec 31, 2024
Truman Smith
Everything on time and as described at…

Everything on time and as described at a very good price

5
Date of experience: Nov 01, 2024

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Business Details

  • Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping

  • language https://wisemarket.com.au

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