Name: wisemarket.com.au
Telephone: 000000000
Rating: 3.8

Josephine Norman Guest

Where others failed me

Where others failed me, Tom didn't, and I managed to find the product I had been promised (and paid for) elsewhere but didn't receive. Thank you for your excellent customer service!

Date of experience: Sep 25, 2025

SPG Guest

5 months ago

Initial service not great...will it improve?

UPDATE 2: Since my last update the phones I ordered arrived today. The CSR I spoke with told me that three of the five phones I ordered weren't in stock so he upgraded me to a later model. Although the initial experience was not great the company did follow through as promised. Clearly they have a few teething issues but they are genuine and did honor what they said they would do. UPDATE: Apparently their system was down which I found out through using their chat feature. I called their number again after at least 20 attempts during the day and it actually went through to someone. The guy I spoke with seemed helpful and said he would dispatch the phones either today or tomorrow and confirm it in an email. I'll keep my fingers crossed to see if they follow through. If so I will upgrade their review rating...ORIGINAL REVIEWI placed an order 5 days ago for five phones. The order confirmation email says that it will take 4 to 5 days for the order to arrive and that I would receive a tracking number as soon as the order is dispatched. We are now at day five, I haven't received a tracking number nor have I received the phones. This is a RED FLAG so I have now read the reviews and they say this company doesn't respond to emails, never answers the phone and the person on the live chat hangs up.Alas, I tried calling and the phone rings out. I tried emailing and as yet no response. I tried the live chat and it doesn't work at all.I have now accessed my account to check the order and it says it will be delivered in two more days. I clicked on the tracking info and there is none. I'm starting to feel like I've been scammed.

Date of experience: Sep 11, 2025

Du Van Nguyen Guest

5 months ago

Huawei Pura 80 Ultra

Item as described and quick delivery.

Date of experience: Sep 11, 2025

crazyfisho tezza Guest

7 months ago

Can't activate it on a mobile phone

Date of experience: Aug 04, 2025

Ray Guest

7 months ago

Good quick service

Good quick service , fast delivery

Date of experience: Aug 04, 2025

Mary Guest

7 months ago

Fantastic shopping experience

I found the phone I was looking for at the absolute best price possible. The site was very easy to use. My phone was delivered 3 days later without any issues. Very happy with Wise Market!

Date of experience: Aug 02, 2025

Felicity Adams Guest

7 months ago

Positive experience

Excellent and friendly customer service 👏 Delivery was next day, once advise of my item being shipped. Would definitely buy from again.

Date of experience: Jul 26, 2025

Johnson R. Guest

7 months ago

S24 Ultra - AsNew

I was interested in buying used S24 U so I contacted their team to confirm the details. After their assurance, I ordered the As New condition and was amazed to see the phone condition upon delivery. It's 10/10. Gr8 experience.