Review Time
I had a great experience with Wiz Motors. The team is very professional, honest, and helpful throughout the process. They have a good variety of quality vehicles at reasonable prices. Highly recommended for anyone looking to buy a reliable car.
See a car online, sounded great. Full spec etc on a bmw series 2 gran tourer. Travelled from Essex to Luton turned up and car didn't meet spec provided in details. For example said was manual but was actually auto, reverse camera which it didn't have these were minor tbh I wasn't overly bothered as can drive both and can actually drive so don't need a camera! Car paint work omg the whole thing had different colour white where had been resprayed on several parts, bonnet didn't line up with bumper so must of had impact damage which was not stated nor declared! Boot wasn't original as had different bolts holding it up, mud guards again some had bolts and omg the wheels they had sprayed with a can it went all over the discs and calipers, even pain on the tryes from such poor standards. They wanted £7k for this! I spoken to gentleman in office and expressed my concerns on him selling false advertising and not good quality cars to which he told me he only brought the car 2 days ago and it hadn't been inspected yet. I said why are you falsely stating about the cars condition if its not been inspected! To which he couldn't answer. He then said there is plenty of other cars available and I said a car just reversed out here with possible EGR problems I think I'll leave it thanks! I said you are not trusted car salesman and I will be writing a review on how disgusted I was about this and I informed auto trader too ! Please avoid!
Wiz Motors sold me a Ford Kuga with a serious petrol leak, confirmed by multiple mechanics. At first, they promised a full refund — then changed their story repeatedly and are now refusing to cover basic costs.Now they want to take the car back without any written protection for me, no photos, no joint inspection — clearly trying to scam me even further.I’ve lost weeks of work, they’ve caused me massive stress, and I’ve had no choice but to involve my finance provider, Trading Standards, and legal action.Avoid at all costs. They do not stand behind what they sell.
I had an extremely frustrating experience with this dealership. After discussing the car with them for an entire day, I finally agreed and signed the finance agreement. Just when I thought everything was sorted, they told me the car had been sold to someone else—just because that person was using a broker who could get them more commission! This is a clear sign of unethical business practices. They have no respect for customers’ time or commitments. I wasted my entire day, only to be let down at the last minute. If you're considering buying a car from here, AVOID THEM! They will only waste your time and money.
Purchased an Audi A3 from Wiz, within a month the fuel pump was faulty and needed replacing. Took over a month to repair, and left without a car throughout December. Chased every few days but they always had an excuse or just ignored calls completely and never replied to e-mails. Extremely disappointed and would not recommend this used car company.
Avoid this company like a plague. Very bad service. Wiz Motors Luton, sold a car with multiple problems. I did not recieve V5C for 3 months after they claimed they filled it in. Yet they were very rude and showed no duty of care. Only interested in their customers' money. It should be zero star.
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