Review Time
This is the 2nd time we've used Wizz. The 1st time was to repair a leaking saniflo. The guy was so friendly and professional. He showed me that it was a very simple job and that in future I could do it. We were so impressed we used them again to fit an integrated dishwasher. It turned out that this was harder than anticipated but the guy just got on with it. Unfortunately it took him far longer than he thought but he just got on with it. Extremely professional and really nice chap. Will be getting my saniflo serviced with Wizz.
Called Wizz because my macerator was humming constantly. Sounded like a pump problem. The plumber came and took it apart and said my macerator was fine and the problem was down to installation and the pipes being to narrow and I needed to get someone out to clean them.. He then put the toilet back together flushes it then says the macerator is broken and needed replacing at a cost of £650 and Peter would ring me. How can you rely on the advice of someone who changes their mind in secs to a cost of £144. I asked Peter if he could return some of the cost which he replied no. Avoid this company.I intend to take it further.Update, I have taken this matter up with The Citizens Advice Bureau who assured me I have a case. After hearing from Peter, (who's actually name is something completely different). He emailed and was completely unhelpful, he always puts the phone down on a person if you ring him. We have moved no further forward, so the matter will have to be escalated. I would avoid this company at all costs.
I contacted them to look at my bosch washer dryer, which had stopped heating on the dryer cycle. They were very quick to respond and get an engineer out to me, that's were the positives end. The engineer told initially washer dryers just don't heat up that much! This is a machine I have had for 6 years, I know when it is and isn't working! Then he told me it was heating, it wasn't. Then he told me the heating element was broken and needed replacing. After he left I found a reset switch, after pressing it the heating worked, so it wasn't the heating element at all. They were very happy to quote me to replace the heating element and for more hours of labour, which wouldn't have even fixed the problem. I have since had another engineer out who confirmed I was right and the blower motor needed replacing, not the heating element. On top of this, Peter, the owner was incredibly rude to me over the phone. His website has a number that says call any time, but he complained I had messaged too early. He was very unprofessional and aggressive. He told me the engineer had pressed the rest switch himself, he 100% did not. I told Peter a replacement machine cost £999 and he told me I was lying! Utterly madness! It's an integrated machine, only one made by Bosch and £999 in all the outlets online. I can't believe people can operate a business like this really. We all make mistakes, but admit that. Admit the engineer didn't have the right experience to fix the fault and be kind enough to offer a partial refund on call out charges. The confidence in fixing a fault that didn't exist was bold to say the least!
Really can’t recommend Wizz Plumbing enough. I’ve used them twice now for separate macerator system repairs and they make time to come out ~immediately (always appreciated with plumbing issues), fix the problem quickly, and all prices are fair. Definitely recommend
After 1 phone call that provided a quote, Peter turned up within an hour to change the kitchen tap. He was friendly, did the work well and was very tidy.I have booked Wizz Plumbing to do the boiler service and other plumbing work.Highly recommended
Piotr and his colleague came to my property with the view to complete a power flush. It wasn't the most straight forward job as the system had more then one issue. They both worked through the day until mid the evening to ensure might heating was up and running. The peace of mind and reassurance from them made it worth the payment. Thank you both.
I'm only writing a review now because I forgot all about it, but right before Christmas we had a terrible problem with all the drains in the house. Only Wizz Plumbing had a free appointment right away, they came the next day after I called, two hours and the problem was solved. Great job, thank you!
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Wizz Plumbing is a professional plumbing company, providing residential and commercial plumbing services throughout London and the surrounding suburbs. We are well known for our reliable, trustworthy services and affordable rates. We strive to provide a first-class experience for our customers, if you’re not satisfied our job is not done. Our plumbers are experienced and certified, able to find solutions to any plumbing issues you may be having. We offer an emergency plumbing service, so if you find you need an emergency plumber give us a call and we will be on our way.See more
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