Review Time
I have waited a long time to get an SSP1 form on paper. I have spoken to a lady several times. Yes you have sent this out by email, by law you should have sent me this on paper. The lady I deal with is very polite and pleasant. My claim for national insurance credits can't go through until I have sent that form, which you should have sent me six weeks ago. I am not complaining about this member of staff, she is always most helpful. You shouldn't have to pester people, when you have had surgery six weeks ago. This is the problem with having the people who pay you, being separate to your employer.
I have waited a long time to get an SSP1 form on paper. I have spoken to a lady several times. Yes you have sent this out by email, by law you should have sent me this on paper. The lady I deal with is very polite and pleasant. My claim for national insurance credits can't go through until I have sent that form, which you should have sent me six weeks ago. I am not complaining about this member of staff, she is always most helpful. You shouldn't have to pester people, when you have had surgery six weeks ago. This is the problem with having the people who pay you, being separate to your employer.
I am with Datasource recruitment company, I was provided Workwell as an umbrella agency choice. I rang the account manager but I didn’t receive a call back by the payroll team. After 4 hours I received a text asking me if I wanted to sign up, obviously there was no one to call if I needed help. I need a person speaking group to ask questions and have contact with in the future,a text based computer system is no good to me.
Answered the call within the first few rings which is always great and starts me in a good mood, plus was very pleasant to talk to. My question was answered clearly and even gave me information about the splitting of payments which I did not know was possible (good to know for the future) and sorted out my holiday payment within minutes
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