Review Time
The most awful customer service. Absolutely useless. I logged an issue due to Waze directing me on a restricted road, I incurred an £80 for it. Didn’t know the area, relied on Waze to get me home. All I asked is that they update their map route so other drivers don’t follow the same route and get PCN like I did! Issue with the app, only showed Canada and we are in the UK. Customer service don’t want to hear it, giving generic crappy replies. So beware people, use at your own risk, I’ve deleted the app because I’m not trusting Waze to update routes that they are now aware are restricted, they couldn’t get two damns about drivers paying heavy fines so it’s a goodbye from me.
Is waze set by local country regulation to make you waste your time and money ,??Today's test just proved it.I know the road to go to my favourite restaurant per heart, not my partner, and he always be stuck in a big traffic jam, as he used waze. I don't use waze and take another road.I input the destination into waze, and of course, it suggested the same road as my partner usually takes.This day, we took 2 cars. I took my road despite waze advices to take another road. I really wanted to see if rhere was traffic or accident on my usual road.My partner followed waze itinerary.It took me 22 minutes to go the restaurant, my partner using waze made it in 34 minutes stucked in traffic jam.Waze of course suggested him to go through the city center, where it is always jamed.Result following Waze.Waste of time, money, gas.. and more pollution in city center.BAD APP.
Worst map software I have ever used. I figured I would give it a try. Big Mistake. My first destination it missed by three city blocks. My second destination I gave up on after it had me making u turns every quarter mile. I deleted it from my phone as I returned home.
Would give Waze a zero if I had the option. Used to trust and use Waze frequently. Now, every time we use Waze they send us in some backwoods off road long detour even when we can almost see the road we need to be turning on to get to our destination.
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waze is a free mobile navigation application for your iphone or android that allows drivers to build and use live maps, real-time traffic updates and turn-by-turn navigation to improve their daily commute
