wowowtoys.co.uk

4.4
4.4 Based on 233 reviews

Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imag...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

233 Reviews

5 Star
81%
4 Star
3%
3 Star
0%
2 Star
6%
1 Star
11%

Filtered Reviews

Filter Reviews

Review Time

Sandy Baker
Wanted to cancel my order

Wanted to cancel my order, but there's no way of doing so!

1
Date of experience: Jan 12, 2024
Annie Anderson
Atrocious, cheap product. Unsafe.

Easily the most shoddy product I have ever bought online. Screw holes not installed in the right place, mdf panels already damaged out of the box, and it is literally falling apart within 2 hours of being played with by my child (peppa pig wooden kitchen). It is cheap, nasty, unsafe crap, and I will be getting a full refund. Disappointed kid on Christmas day.

1
Date of experience: Dec 25, 2023
Atrocious, cheap product. Unsafe.

Easily the most shoddy product I have ever bought online. Screw holes not installed in the right place, mdf panels already damaged out of the box, and it is literally falling apart within 2 hours of being played with by my child (peppa pig wooden kitchen). It is cheap, nasty, unsafe crap, and I will be getting a full refund. Disappointed kid on Christmas day.

1
Date of experience: Dec 25, 2023
Ordered my daughter the Evo balance…

Ordered my daughter the Evo balance bike. All she’d been going on about for weeks and weeks was that she wanted Father Christmas to bring her a “Pink bike” as her siblings have their own bikes. I received my order, sealed. Went to assemble Christmas even to find there were missing parts! Gutted was an absolute understatement, when trying to contact Wowow toys I was sent an automated message to say that nobody would be able to get back to me until Jan 2nd at the earliest. As much as I appreciate everybody is entitled to a well deserved break over Christmas, owning any business and certainly a toy based one, you cannot leave customers that long without any form of acknowledgment! When asking for a resolution I was asked to contact Amazon as that’s who I purchase the item through but all Amazon wanted me to do was return it and order a new one. But how could I be so sure this wasn’t going to happen again as nobody seemed very interested! Anyway, my husband went out a few days ago and purchased parts to replace what was missing so my daughter is thrilled - I certainly will not be placing another order with Wowow.

2
Date of experience: Dec 24, 2023
Raphael W.
Ordered my daughter the Evo balance…

Ordered my daughter the Evo balance bike. All she’d been going on about for weeks and weeks was that she wanted Father Christmas to bring her a “Pink bike” as her siblings have their own bikes. I received my order, sealed. Went to assemble Christmas even to find there were missing parts! Gutted was an absolute understatement, when trying to contact Wowow toys I was sent an automated message to say that nobody would be able to get back to me until Jan 2nd at the earliest. As much as I appreciate everybody is entitled to a well deserved break over Christmas, owning any business and certainly a toy based one, you cannot leave customers that long without any form of acknowledgment! When asking for a resolution I was asked to contact Amazon as that’s who I purchase the item through but all Amazon wanted me to do was return it and order a new one. But how could I be so sure this wasn’t going to happen again as nobody seemed very interested! Anyway, my husband went out a few days ago and purchased parts to replace what was missing so my daughter is thrilled - I certainly will not be placing another order with Wowow.

2
Date of experience: Dec 24, 2023
CB43
Very fast service

Next day delivery, arrived in good condition, very good communication from the company.Grandson wanted a blue trumpet for Christmas, he will get one plus lots more instruments in a nice big box.

5
Date of experience: Dec 16, 2023
_HackerHD_
Very fast service

Next day delivery, arrived in good condition, very good communication from the company.Grandson wanted a blue trumpet for Christmas, he will get one plus lots more instruments in a nice big box.

5
Date of experience: Dec 16, 2023
kunter54
Great service

Great service . Order places and delivered next day . Would recommend.

5
Date of experience: Dec 15, 2023
Fred Brown
Excellent sellers will definitely use…

Excellent sellers will definitely use again thankyou

5
Date of experience: Dec 15, 2023
Nathan
Great service

Great service . Order places and delivered next day . Would recommend.

5
Date of experience: Dec 15, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imagination and sense of wonder so they can discover themselves, and how to play with others. Wowow is committed to making products that inspire and encourage children to see new possibilities, thinking creatively and interacting, we want children to be children curious, creative and confident.See more

  • email support@wowowtoys.co.uk
  • language https://wowowtoys.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More