wps.com

2
2 Based on 41 reviews

WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. ...

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Average Rating

2

/
5

41 Reviews

5 Star
20%
4 Star
2%
3 Star
0%
2 Star
7%
1 Star
70%

All Reviews

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Review Time

MJ Fernandez G.
This company is a SCAM! I signed up for a 3‑day free trial just to edit a document today. I even

This company is a SCAM!

I signed up for a 3‑day free trial just to edit a document today. I even cancelled the trial IMMEDIATELY, but they still charged me over Php 4,000, claiming I had subscribed to two different plans. What kind of trickery is that?

They lure you in with the promise of a free trial, showing $0.00 at checkout, and claim you’ll only be charged if you don’t cancel before the trial ends.

THAT'S A LIE. Instead, they hit you with charges right away and send a fake receipt as if you willingly subscribed.

And when you reach out for help? Forget it. They don’t even have a phone number. Their “support” is just automated responses telling you they won’t issue a refund.

This isn’t just bad business, it’s FRAUD. It’s THEFT in broad daylight!

1
Date of experience: Mar 03, 2026
reog
Downloaded and installed itself without permission. Refused to uninstall because "program in use". T

Downloaded and installed itself without permission.
Refused to uninstall because "program in use".
Troublesome uninstall changed all Office icons to blank squares.

Can no longer find Windows Office on my list of installed programs

1
Date of experience: Feb 11, 2026
Achraf Oualgouh
I purchased a 3-month WPS Office plan for $19 just one week ago. Today, €54 was taken from my Wise a

I purchased a 3-month WPS Office plan for $19 just one week ago.
Today, €54 was taken from my Wise account without my consent.
I did not authorize any renewal, did not make a new purchase, and did not even use the app today. The auto-renewal was not clearly communicated at the time of purchase.

1
Date of experience: Feb 01, 2026
Prekxy
Frustrating Experience with Unexpected Charges

I sought a refund after they initiated a free trial of a service for three days without my knowledge. I opted for the premium version because the basic one was too slow. After the initial payment failed, I requested a refund, but they attempted to charge me again despite my cancellation email. Their website is unhelpful, the ticket submission feature is malfunctioning, and the support team was not effective.

1
Date of experience: Jan 18, 2026
Jerry Baker
Essentially a scam.

Essentially a scam - it takes control of PDFs and then demands payment for actions that should be free.

1
Date of experience: Jan 17, 2026
Alfred Baker
Gradually Declining Quality

This worked well initially, but lately, it's been overwhelmed with ads and prompts for upgrades. The worst part was when I was editing a document, it corrupted the file, saved it while I tried to undo changes, and then closed. When I tried to recover it, it asked for payment.

2
Date of experience: Jan 17, 2026
Winnie
I DIDN'T ASK FOR THE AI, they added a free trial and denied my refund request.

I asked for a refund after they activated a free trial of a service for three days without my consent. I chose the premium version due to the sluggishness of the basic one. After my first payment failed, I sought a refund, but they tried to charge me again despite my cancellation email. Their website is not helpful, the ticket submission system is broken, and the support team was ineffective.

1
Date of experience: Jan 16, 2026
Stanley
Deceptive Practices

Like many others, I fell victim to hidden charges and was denied a refund. Their customer service claims it's their policy not to offer refunds, which is illegal in my area, and I plan to take legal action.

1
Date of experience: Jan 15, 2026
Mia Patterson
Unexpected Charges for Unused Product

When I tried to use the service, my card details showed issues, so I didn’t use it. Now, I'm being charged over £75 for a subscription I didn’t want or realize I had.

1
Date of experience: Jan 14, 2026
Mr_Eroxe
Unwanted Upgrade Fee

I signed up for a one-year standard version at $71.99, and just three days later, I was charged an additional $94.99 for the Pro version, which I did not agree to.

1
Date of experience: Jan 13, 2026

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Business Details

  • WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency.
    WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.See more

  • language https://wps.com

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