www.bakerross.com

3.7
3.7 Based on 578 reviews

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Average Rating

3.7

/
5

578 Reviews

5 Star
55%
4 Star
8%
3 Star
9%
2 Star
6%
1 Star
22%

All Reviews

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Review Time

WUNDERgrubs
The product packaging took a little beating...

The product packaging took a little beating because of the new tariff regulations. However, the Baker Ross team handled my order with care and professionalism to track it down and ensure it was successfully delivered. And as always the products received are wonderful and will be enjoyed our little STEAM students this holiday season.

5
Date of experience: Oct 14, 2025
Barb Stewart
Order Never Sent

Unfortunately, they stopped shipping to the U. S. They did not let me know this for weeks so it looked like my order was in transit. I am still waiting on my refund.

1
Date of experience: Oct 01, 2025
Martha Kistler
I purchase crafts for my autistic son

I purchase crafts for my autistic son, he really enjoys them…helps calm his anxiety. Shipping was very quick this time. I am extremely disappointed that you are currently not shipping to the USA. Please reevaluate your decision on this. I have been a loyal customer for many years (I order many times a year); please do not punish your customers for a governmental policy decision. Thank you.

5
Date of experience: Apr 28, 2025
Lenore
Order good, timing not so good

The things I ordered were great. However, I got them after Easter and I needed them for Easter. They were in LA late Thursday and I got an email on Friday saying they would not be here until Monday. LA is just over 300 miles from here. It could have been on a plane and to San Jose to send out to Morgan Hill by late Friday or early Saturday. No idea why that couldn't happen.

4
Date of experience: Apr 21, 2025
Linda Showen
very fast service easy to use online…

very fast service easy to use online ordering

5
Date of experience: Apr 04, 2025
Bethany B
Unfortunately we did not receive the…

Unfortunately we did not receive the items in time for our girl scout meeting.

3
Date of experience: Apr 03, 2025
Mary Prager
I still have not received the package

I still have not received the package

1
Date of experience: Apr 03, 2025
Teri Avallone
Product came and was as described

Product came and was as described. Thank You!

5
Date of experience: Apr 02, 2025
Radhika Tatineni
I love your customer service and prompt…

I love your customer service and prompt responses if we have any issues with the orders. Love your products.

5
Date of experience: Mar 26, 2025
Sherry Procopio
Not Happy

For some ridiculous reason of which I was unaware of my package was returned!I need it immediately and your labeler did not put my address on it correctly.Please call me 843-828-4823

5
Date of experience: Mar 26, 2025

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