Name: www.cosmeterie.com
Telephone: 000000000
Rating: 2.7

Sophie C Ryba Guest

8 months ago

very very fast delivery

very very fast delivery! WOW. unique beauty selection. yes, I would buy again.

Date of experience: Jun 19, 2025

Mille Hansen Guest

10 months ago

Terrible customer service – no response for over 2 months

I bought the StylPro Wavelength LED Face Mask, and it was faulty from the start - several LED lights don’t work, and the power cuts out every 30 seconds, making it impossible to use.I contacted customer service in early February and only received one reply from Gabriela at Cosmeterie by niceshops GmbH, saying the issue had been forwarded to the responsible department. That was on February 6th. Since then, I’ve sent multiple follow-ups and heard nothing at all.The company has completely ignored me for over two months. No resolution, no refund, no replacement. Totally unacceptable and unprofessional. I won’t be purchasing from this company again.

Date of experience: Apr 12, 2025

Ajtony Varga Guest

10 months ago

A special price was shown throughout…

A special price was shown throughout the purchase, then charged at the original higher amount, and the promotional price disappeared everywhere.

Date of experience: Apr 09, 2025

Katharina Obenholzner Guest

4 years ago

I am located in Austria

I am located in Austria, ordered last night and already received my package today (national shipping for free). Great!

Date of experience: Jan 19, 2022

Jenise Crooks Guest

4 years ago

I have order a eye cream since the 25…

I have order a eye cream since the 25 of September 2021..I have not yet to receive my purchase 😒..

Date of experience: Oct 25, 2021

Lisetta Katerina Nava Guest

4 years ago

Worst purchase ever :(

I ordered this eye product the 30'th if august,I havent recieved anything, neither do I hear anything!!What is going on??????If you can deliver, atleast hace the courtesyTo say do and return my € 52,29 to my banc account. Im not awaiting a total of 4 months, to december to get a product that can be bougtElsewhere. Worst customer service ever.Lisetta Nava

Date of experience: Oct 24, 2021

Pawel Guest

5 years ago

I recommend

I worried a little before the purchase because there was no reviews of this online shop on trustpilot - I see that mine will be the first one. I paid with PayPal just in case. I bought Walden perfume which was on offer. There was no problem with the transaction. It came well packed. I also received a free sample. The perfume itself (See the Moonlight) is fantastic too. I definitely come back for more shopping.