Review Time
Fantastic experience . Cheap compared to other renters , including full insurance . No hard selling , a real family feel to the company .I had to rearrange dates and decided to drop off at a different location after booking . Daniel was brilliant at handling my requests. Met the representative at Malaga Airport at arrivals , he took me to the car , a 30 second walk over the road to the car park . The car was as ordered and very clean . Quick copy of my driving licence , signature , then while I sorted out my luggage and satnav , the rep went to fetch the ticket to allow me to leave the car park . On returning the car , I was met by Daniel at Fuengirola office who checked over the car . Great experience and will definitely use again .
First of all, I must say that I have never left a positive review for a rental car company before, because usually it’s quite an expensive and stressful process!However, I am very happy to leave a shining five star review for this company – the whole process from start to finish was super easy, the staff that I dealt with beforehand were unfailingly friendly and helpful, and the chap who collected us from the arrivals hall at the airport and took us to our car was fantastic. The drop off process was probably the easiest I have ever experienced – you get a QR code that leads you to an extremely accurate map, and then you just leave it parked and text them to come and collect it after you’ve left.I have literally nothing negative to say about them at all – the car itself was in good condition and well presented, the price was excellent, and even the price of the extra “all bells and whistles” insurance was extremely reasonable.I would absolutely recommend this company over any others that I have used in over 25 years of visiting Spain and probably using all the available car hire companies over the years…!They absolutely deserve ALL the stars, and I will book again next time :-)
I have been renting cars all over the world and never came accros such brilliant, affordable, kind and efficient car rental agency. I have been coming to Malaga for 3 years now, and have always rented cars from them. The cars are practically new and clean. The service is impeccable. Anabel arranged a last minute rental on a Friday at 5pm. When we arrived on a Saturday morning, the car was delivered to us in front of the exit of the airport, clean with a full tank. Hassle - free, no surprises! Drop off equally easy. No airport office, you get off the plane, give your cc and 15’ later, you are off with your car. Cannot recommend them enough!! 10 stars! 🌟
Excellent service! Perfect experience!Polite customer service One of the representatives came to the airport and left us the car in front of the door !No waiting at the office, no hassle, no time wasting.This has never happened before So easy and quick The drop off was as easy as one,two,three alsoThe car was new and well taken care of We are enchanted by the company I give not 5 but 10 starsWhen we go back to Marbella we will be using the services of this company again
This is what car rental companies should be, helpful, pleasant, cost effective, no hidden costs and easy to deal with. I would give Fetajo more stars if they were available.I was travelling to Malaga for the first time and needed a car. I spent a day researching companies at the airport but you would need a science degree to understand their fuel policies and charges. I rang one company and they said they couldn't guarantee I could collect the car without a credit card (they would except payment with Debit Card), it would depend on the manager the day I arrived. Ridiculous carry on.Then I found Fetajo.What a brilliant experience.I rented their Astra and took out the full insurance for 2 weeks (about €90), which covered me for everything. It was still cheaper than all the airport companies.They don't have strange fuel policies - I got half a tank and was asked to bring the car back with a similar amount.I spoke directly to a very friendly agent on WhatsApp who answered all my questions and made the process very easy.Fetajo bring the car to the airport. I was met by 3 guys who carried our bags, paid airport parking, explained all the dials etc in the car (lights, fuel etc). And then they told me not to worry if I got any scrapes etc on the car, it's fully insured. They couldn't have been more helpful or more obliging.The car was great and spotless, probably three years old but felt new on the inside.If you are looking for a stress free car rental company, I would highly recommend Fetajo. I have hired several cars in different countries over the years and this was by far the best and easiest experience I've had - which made the holiday so much more relaxing because I didn't have to worry about the car.Thanks you Fetajo.
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