www.headphones.com

4.9
4.9 Based on 2.1K reviews

Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, ...

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Average Rating

4.9

/
5

2.1K Reviews

5 Star
93%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
1%

All Reviews

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Review Time

Terri Pikacs
My experience with headphones.com…

My experience with headphones.com wasn’t great. I pre-ordered the HDB 630, and on the day they were supposed to ship, I checked on the status and messaged them. They told me the headphones would ship that night, but that didn’t happen. I messaged them again the next day, and they said they’d check with the shipping department and get back to me. It wasn’t until I followed up again that I learned they had messed up and sold all the headphones without fulfilling my pre-order. They gave me a $50 gift card, but that doesn’t make it right—I just wanted my headphones.

1
Date of experience: Oct 22, 2025
Albert Johnson
Good service

Good service, and it helped that you were the only source I could find of a set of blue LSX II.

5
Date of experience: Oct 21, 2025
Mark Gosdin
Repeat customer and fan of the Listenmore cables.

I bought one of the Listenmore cables when they were first introduced. When I saw that a balanced version was now available, in Green mind you my favorite color, and it was my birthday I could not resist. Headphones.com shipped it next day delivery at no extra cost and it arrived in perfect condition. It does just as the previous cable did and elevated the quality of my headphone's sound.

5
Date of experience: Oct 21, 2025
Keith Mack
I'm still waiting on my package

I'm still waiting on my package, it was once delayed on your end because they weren't told in shipping of the order, now delayed because of FedEx

5
Date of experience: Oct 20, 2025
Mikhail Sukhenko
Great site

Easy order process.

5
Date of experience: Oct 15, 2025
customer
I was sent the wrong item

I was sent the wrong item. I received my shipment today, opened the box to find gaming headphones. My use is for a home recording studio which is why I bought the Sennhisers. Someone internally switched out a cheap pair of headphones that they don't even carry in a box where there were supposed to be new Sennheisers. They have contacted me and indicated they would be sending me the correct headphones. If that in fact happens, I would add another star to this review.

4
Date of experience: Oct 14, 2025
Stanley Clark
Headphones.com is a great company with great people working for it.

My order of open box Sennheiser HD600 headphones arrived in dreadful condition, but April was able to quickly arrange a replacement, which arrived only a couple days later, in perfect condition. This is a great company with fantastic people working for it. All my purchases have been handled with efficiency, all my questions have been answered fully, and all my interactions with people at the company have been exemplary. I highly recommend Headphones.com!

5
Date of experience: Oct 09, 2025
Ronald Cabantangan
Very good customer service

Very good customer service, responded to emails very fast

5
Date of experience: Oct 08, 2025
Benjamin Turner
These guys are legit

These guys are legit, and their YouTube channel is absolutely top-tier! I really love what they’re doing. I just wish there were more options and brand names available in the shop — but overall, it's a great store!

5
Date of experience: Oct 04, 2025
Chris
A great choice when shopping for audio gear!

Headphones.com has always been a great company to work with when searching for high quality audio gear. I’ve always had excellent interactions with their staff and great customer service. Thanks and keep up the great work!

5
Date of experience: Oct 02, 2025

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Business Details

  • Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, Mytek and Stax

  • email info@headphones.com
  • language https://www.headphones.com

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