www.iowastudentloan.org

4.5
4.5 Based on 121 reviews

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Average Rating

4.5

/
5

121 Reviews

5 Star
74%
4 Star
15%
3 Star
7%
2 Star
2%
1 Star
3%

All Reviews

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Review Time

Emma

5
Date of experience: Nov 10, 2025
Karen
Easy to Work With

5
Date of experience: Nov 05, 2025
Darci
Very efficient with the process

Very efficient with the process, liked that we could pre-apply to see what we were potentially getting for rates. Once we applied, everything went very fast and smooth

5
Date of experience: Nov 05, 2025
Rachel
Scholarship Process

When filling out the scholarship application, the review questions were the perfect length to be helpful but not feel overwhelming!

5
Date of experience: Nov 03, 2025
Michael
Three months later

Took three months for the entire process. Never told me what documents I needed to upload until I contacted support. Always sent letter in the mail instead of email. All letters only arrived on Fridays every two weeks with updates, instead of emailing or sending the letters ASAP. In the middle of all of it they told me I needed a second cosigner. Again instead of emailing me they sent it through the USPS two weeks later than it should've been. After that it then took them another month to accept the loan. Again only through USPS. When they accepted it my school accepted within an hour. Lastly it took another entire week for them to send money to my school after the three day waiting period. All costing me $350 in finance charges and a delinquent financial account with my school. All because of the incomitance and slowness of ISL. Last year the other loan office I went through took one week to process everything ISL did in THREE MONTHS.

1
Date of experience: Nov 03, 2025
Arica
Easy to understand

It was overall easy to understand and it was a great experience

4
Date of experience: Nov 03, 2025
Breckin
It was straightforward and simple to…

It was straightforward and simple to apply for which is great for a student like me.

5
Date of experience: Oct 30, 2025
Mark
Lending experts were friendly and…

Lending experts were friendly and knowledgeable

5
Date of experience: Oct 29, 2025
Megan
Easy to access

The website and how to apply for the scholarship were easy to access

5
Date of experience: Oct 27, 2025
Philip
Great service

It was simple, and very flexible, on top of having great customer service and understanding to situations.

5
Date of experience: Oct 22, 2025

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