Review Time
I am a verified misterb&b host with only 5-star guest reviews and a record of excellent guest experiences. Despite repeated formal and personal messages, misterb&b (Pinklab360 SASU, France) continues to withhold payment for completed and paid stays at my private residence in Valencia, Spain.The company is demanding a tourism registration number that cannot legally be issued for shared-use primary residences, as confirmed by the Government. No lawful or contractual justification has been provided, and direct messages remain unanswered.In preparing my formal legal notice (19 October 2025, citing EU Regulation 2019/1150 and Spanish civil and consumer-protection law), I also became aware of other hosts reporting similar difficulties reaching senior management and obtaining payouts. While I cannot speak for their individual situations, this appears to reflect a wider pattern of unresponsiveness toward hosts.In my experience, misterb&b combines a valuable idea with serious governance and accountability gaps. Guests may have positive stays, but hosts should be aware that payouts can be delayed indefinitely and leadership may not engage when problems arise.
So far, wherever I went using misterb&b I felt safe and welcomed. Not only for tourism or vacation but also for work trips or emotionally charged family visits I could talk openly to my hosts and was understood. Oh, and of course I love well designed apartments 😉
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