Review Time
I saw many negative revieuws about NiceBuy.dk but i took the risk because of a product that was hard to find and was available in their webshop for a very attractive price. I had problems ordering so I called NiceBuy and talked with a guy called Jens and he fixed it for me and made a special price for shippingto Belgium. The product arrived within a week,was very well packed and in excellent condition, so 5 stars from me!
I received the wrong colour ironing board cover. After two unanswered mails and a telephone call, they finally sent me a mail from a different address: info@brabantia.... that I found after a little research instead of the one I ordered from info@nicebuy....The reply was: pay 49kr for a return label. What audacity and what cheek!!!!First and last time using this online company.
Received half of my order right. I received hooks for the other item which is not what I ordered. The customer support isn't responding to my mail to find a solution. I should have check "Trustpilot" before ordering from "Nicebuy", the low rating speak for itself.If you are reaching out to me and provide me the item I paid for, I will change my review, either that it's a warning for others tempted to buy from you.
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