Review Time
I paid for 1GB of data for 30 days in Russia. I was charged $20 for the physical sim card, $3.99 for postage, and $8.90 for the data. This card has no coverage in Russia. I was in St Petersburg for over 10 days and it never worked. I know it was installed properly because it worked in the US and in Turkey, but not Russia. I emailed and told them they had no coverage in Russia, but they didn't care. Fortunately, I didn't rely on this card. I had another one fail on the trip before. I bought a different phone with ESIM and used NOMAD and it worked perfectly. If you are going to Russia get a phone with ESIM. response-I don't know where you get your records, but all I can say is I was never able to access the internet with your sim card. You can make me sound like a liar, but I know I'm not. I'm trying to make other people aware of the issues with your card in Russia. I would never trust your company again.
I have been using Onesim since last year. I have used it in Europe and Turkiye and I had a great experience. Not only that the customer service is really good. Whenever I signed up to contact the support chat, I contacted knowledgeable and helpful people. Today, my agent was proactive and suggested a better option - even though I was looking for an answer for something else - for my next travel that saved me a lot of money. I highly recommend OneSim for those who are traveling and do not want to purchase a local sim card every time they visit a new country.
First, every OTHER international physical SIM card I have ever bought immediately works automatically when installed-not this one even though my plan essentially covered the entire world. I installed it in Mexico & nothing. Contacted CS & all they did was provide chat replies that didn't work for two full days. Only when I got to Europe & reinstalled the card did it finally work. I bought a 2 gb/30 day data only plan (only needed the plan for 20 days total) AND I always set my phone to data saver. Basically I only use it for GPS in cities & for Whatsapp & Google. That's it. In the past that is MORE than enough data for 3 weeks. Yet somehow after about 15 days I get a vague message that "your data is almost used up" BUT unlike other SIM cards it didn't say how much is left. SO...I checked my phone data usage-it clearly showed that I used ONLY 1.30 gbs of data since the date of installation YET when I logged into my acct. it said I have used about 1.84 gbs. WTH??? I contacted CS WITH a screenshot of my phone's data usage but they claimed it was WRONG but refused to document how I used the amt. they claimed. They kept lying to me over and over again but would not provide any documentation. I had 3 days left in my trip so I didn't want to buy another $20 plan that I would never fully use BUT had $5 in credit where I could buy a SINGLE day of data for $4.50 for the nation I was in on my last day. But lo and behold when I went to do so it was magically down to $3.71 so I could NOT buy the one day plan! I kept getting the run around from their CS & they finally relented & gave me enough data to get to the airport. Additionally one of their CS agent had to gall to tell me that I could download Google Maps directions to use offline...no S Sherlock! But that is a pain in the keester & NOT why I bought a data plan-the arrogance & hubris was unreal. I don't buy a SIM card & a data plan to have all kinds of hassles while I am trying to actually enjoy my vacay...avoid this company & their lame product at all costs. Finally they don't have 24/7 chat CS-almost every time I had to leave a chat message & then it would take up to 12 hrs. to get an e-mail reply-unacceptable as well.
Actually you did it ,Loyalty LovelyCoolSafe and sound Trusted at all.You're Awesome ,Seriously I always love & proud you all , that's what I mean that ,Crystal Clear ,100% mean full not just only in words.Wishing you a wonderful time to be safe and sound overall One sim card people's.Thanks. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Griffin Ganzeas 👍🏻
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The best international SIM card for world travel. Talk, Text and Data. Save 85% on global roaming in 200+ countries. 100% prepaid, pay as you go service.
