www.plantpotsdirect.com

4.5
4.5 Based on 13 reviews

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Average Rating

4.5

/
5

13 Reviews

5 Star
85%
4 Star
0%
3 Star
0%
2 Star
8%
1 Star
8%

All Reviews

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Review Time

Lizzie
Great plant pots and fast delivery

Very happy with my experience. Good website. Competitive pricing and shipping costs. Lots of different plant pots to choose from. I ordered a pack of 100 x seed plant pots. They arrived quickly, well packaged and undamaged. I would definitely buy from this company again.

5
Date of experience: Aug 29, 2025
Quality of plastic pots is good

Quality of plastic pots is good, fast dispatch/delivery via dpd.

5
Date of experience: Mar 27, 2025
Gaylord Bell
Good service and good products

Good range of pot sizes- I needed specific sizes of plastic pots to go inside existing terracotta ones, and was able to find exactly what I needed. Arrived quickly, seem v good quality. I emailed with a query and received a prompt and helpful response. Very happy customer

5
Date of experience: Oct 16, 2024
Emma Lewis
Outstanding Customer Service

I have been a customer for a couple of years and am very pleased with the value of the products and speed of delivery. In addition, the customer service is outstanding. I ordered a number of 7cm pots but realised the next day that I would also need some 11cm pots. I placed a separate order online and left a message asking whether this could be added to the existing order to save on postage costs. Jamie Paul, the MD, sent me an email saying that he had managed to pull the order from the Royal Mail collection, add in the extra pots and give me a refund of postage within no time at all. Marvellous.

5
Date of experience: Jun 26, 2024
Kira Walker
Shoddy customer service - no communication

Seller did not hold the stock stated on their site and instead of informing me, refunded the item and sent an incomplete order. They did not inform me before sending my order,and so I was unable to substitute the missing item with or cancel my order.I also paid for express delivery from Plant Pots Direct.I had to reorder the seeds I needed from a different company, and therefore ended up with a delay and had to pay another p&p fee.I sent 2 polite emails to them and left a voicemail message - no replies and ZERO communication from them. Shoddy customer service.

1
Date of experience: Apr 24, 2024
Caratek37
Issue resolved no problem

I had a small problem with an order I received. The person I dealt with was helpful. I'd be happy to deal with the company again, thank you.

5
Date of experience: Mar 23, 2024
Surpassed my expectations

I am usually cautious with ordering from places I've never done so before but they had exactly what I needed and the prices were really reasonable. I wasn't expecting brilliant quality but I didn't really want to use amazon who tend to be overpriced with items like plant pots and often really poor quality.Everything was great! Shipping prices is what really sold me on this company as I felt they were more than fair (other places wanted double shipping costs than what I was paying for the product itself!)I ordered 16 pots and a large seed tray for my chili plants. They were dispatched quickly and packaged very well so they arrived with no issues. The quality of the product far exceeded my expectations. I will definitely be ordering from this company again and I would highly recommend them based on my experience.

5
Date of experience: Jan 28, 2024
Ember R.
11cm Square plant pots

I've been using these 11cm square black plant pots for some years, for growing seedlings for my allotment. I like to grow my seedlings a bit larger than you can using plug trays, so these work nicely. They last many years with only a little care.Just a slight grumble that Plant Pots Direct send them via Royal Mail, so there's no delivery tracking. You just know that they'll arrive 3-5 days after you are notified by email of despatch. Apart from that, the service from Plant Pots Direct is great. I recommend them.

5
Date of experience: Sep 16, 2021
Arliss M.
Ordered coloured pots and saucers

Ordered coloured pots and saucers. Some missing. Emailed and got reply the same day. Mussing items arrived very next day.Wish other companies replied and actioned quickly when things have been missed.Would definitely use again

5
Date of experience: May 03, 2021
Tom Cook
Brilliant service

Brilliant service. Needed pots to stock a church plant stall. Emailed to ensure products in stock - reply came promptly. Price was competitive and delivery swift. Wouldn't hesitate to order again

5
Date of experience: Mar 30, 2021

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