www.prolighting.com

4.6
4.6 Based on 163 reviews

PROLIGHTING is the go-to online lighting resource for contractors and professionals, delivering top brands, fast shipping, and expert support to ensure your project is a success. With over 20 years of industry expertise, PROLIGHTING provides informed re...

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Average Rating

4.6

/
5

163 Reviews

5 Star
83%
4 Star
6%
3 Star
4%
2 Star
1%
1 Star
6%

All Reviews

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Review Time

Dirk Sanders
My Go-To for Commercial Lighting

I've been buying from Prolighting for a few years now, and this company is by far the best for commercial lighting. They carry all the top-quality brands and are always super helpful when I place orders. I just started a project this week that required a large number of recessed lights, and everything arrived perfectly and on time, as always. Thanks, Prolighting!

5
Date of experience: Dec 16, 2024
Stetson
Very good quality for the price

Very good quality for the price and it arrived in front of my door step on time, highly recommended 😊

5
Date of experience: Feb 21, 2023
Stanter83
I don't understand how this place can…

I don't understand how this place can have a rating of so many stars. This place has terrible customer support. I was waiting for a couple of days for an email with a reply. As for my last email, I've actually never got a response. I placed an order for an item in stock (lead time) according to the prolighting website, tho I was waiting for three weeks before it was shipped. The restock fee is a ripoff! I purchase the wrong position light bulb due to a confusing description on the website. I realized my mistake when I got the package. I actually never opened the bulb box. At this point, I need to pay for a delivery, which is ok, I guess, and 25% restock fee! It's not worth sending it back because the refund goes towards $0.I will never order anything from this place again and will not recommend this place to my friends.

1
Date of experience: Feb 23, 2022
Eustace Brooks
Great supplier for LED fixtures and bulbs

Have purchased from them numerous times. This company is the best for commercial and residential LED lighting needs. Wide range of quality products and extremely responsive via chat and email if I ever need help with anything. They even custom ordered some bulbs for me that I couldn't find elsewhere. Great experience and fair prices, excellent overall experience.

5
Date of experience: Nov 28, 2021
Adriana Anderson
Great service, great price, free shipping

I am finishing the inside of a new home workshop and had an idea of what kind of lights I wanted. Customer service at ProLighting patiently answered my questions and contacted manufacturers to get the info I needed to make a decision as to which lights would be appropriate. When I was ready to order I found a lower price on another website but I wanted to order from ProLighting and they offered me an even lower price. Due to supply problems (Chinese flu) there was a delay from the manufacturer but ProLighting kept me informed and I got my lights without too much delay.

5
Date of experience: Apr 09, 2020
Bud Carter
Products were incorrectly identified in…

Products were incorrectly identified in the catalog, as in strip lights that did not attach to each other for form a strip. Shipping is high and long. Customer service did not make the bad order right.

1
Date of experience: Sep 05, 2018
Lanny Powell
ProLighting was the ONLY company who supplied the emergency light I needed for a home business

ProLighting was the ONLY company that supplied the emergency lights that I needed. It was shipped timely as promised. 3 P customer service - Professional, Polite, Patient.

5
Date of experience: Jun 08, 2018
Kaden W.
LED step lights are junk

Purchases ten LED step lights because they were supposed to last pretty much forever. Five out of ten stopped working within two years. Managed to get all but three working by switching out bad transformers and bad LEDs. Found out that warranty was essentially useless. Repair kits cost $65 each. Buy your lighting somewhere else.

1
Date of experience: May 02, 2018
Ralphie
Great product and price

Great product and price. Shipment was done with errors that prevented pickup for two days. Great work by Customer Support to resolve.

4
Date of experience: Aug 04, 2017
Takunq
GREAT, GREAT, GREAT . . .

GREAT service, GREAT pricing, FAST delivery

5
Date of experience: Jul 29, 2017

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Business Details

  • PROLIGHTING is the go-to online lighting resource for contractors and professionals, delivering top brands, fast shipping, and expert support to ensure your project is a success.

    With over 20 years of industry expertise, PROLIGHTING provides informed recommendations, technical support, and hands-on service. Homeowners and DIYers welcome. Give us a call or use our live chat feature, available M-F 8:30AM to 5PM ET.See more

  • email support@prolighting.com
  • call 8778529373
  • language https://www.prolighting.com

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