www.purespadirect.com

4.5
4.5 Based on 43 reviews

Pure Spa Direct is a family-owned, woman-run business dedicated to supporting day spas, medi-spas, salons, massage therapists, and wellness professionals. With over two decades of experience, we offer the world's largest selection of professional spa and ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

43 Reviews

5 Star
77%
4 Star
14%
3 Star
0%
2 Star
2%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Cordelia
Pure Spa Direct = lifesaver for busy…

Pure Spa Direct = lifesaver for busy spa girl here. I don't wanna shop 5 places, I just get all the supplies in one swoop. wax, gloves, under eye pads, lotion, all that. Order came in neat boxes, super easy to unpack. No drama, just works every time. I’m sticking with them.

5
Date of experience: Sep 23, 2025
Braxton A.
Love ordering from here!

im an esthetician and i been ordering from pure spa for a while now, prob like 5 or 6 times already. always get my stuff fast and packed nice. they got literally everything i need for my studio - wax, gloves, sheets, all that.one time i called cause i ordered the wrong wax (my bad lol) and the girl on the phone helped me fix it right away, super nice. prices are good too, better than most places i used before.i don’t usually write reviews but this site just makes it easy to get what i need. def gonna keep ordering.

5
Date of experience: Sep 14, 2025
JohnGamer1234
We have used Purespa Direct for over 11…

We have used Purespa Direct for over 11 years. The selection of products makes it easy for us with over 5 locations and growing. The quality of the merchandise and equipment is a good value and we appreciate the their selections stay up to date with what trending in our industry.

5
Date of experience: Sep 10, 2025
Hiba Chokor
order not delivered

I placed an order with pire spa direct over two months ago and have yet to receive my items. Despite multiple attempts to contact their customer service, I’ve received nothing but vague excuses and empty promises. Not only was my order never delivered, but they have also refused to issue a refund.This level of negligence and lack of accountability is completely unacceptable. I would strongly advise anyone considering doing business with this company to think twice. Save yourself the frustration and shop elsewhere. A company that takes your money and provides neither the product nor a refund should not be trusted.

1
Date of experience: Jun 12, 2025
Joanna
Excellent Purchasing Experience

Not only did the product arrive quickly, it was as pictured and they went above and beyond with the packaging of my item. I am very happy all around, will definitely order again and do recommend purchasing from Pure Spa Direct.

5
Date of experience: May 30, 2024
Sharon Lavoie
Spoke with Christine D from Pure Spa…

Spoke with Christine D from Pure Spa Direct. She was beyond helpful and answered all my questions. She was so helpful and knowledgeable. Made my purchase so fast and easy and assured me that my products would be delivered quickly!!

5
Date of experience: May 13, 2024
Colleen Reis
Endurance and quality of Products

The customer service was amazing! Christine called about my order and manage to replace it with a more updated design. I didn’t had to pay any additional cost! I’ve been purchasing from this Pure Spa for over 10 years and I’ve always been pleased and satisfied with their products and customer service. I can fully stand by my declaration that PureSpaDirect has contributed tremendously to the success of my Spa. Please support this company. You wouldn’t regret it. I thank Tara and especially Christine…you are a valuable asset to PureSpaDirect!

5
Date of experience: Apr 04, 2024
Jane Roben
Great website

I ordered Kadus Professional Permanent Hair Color and I was satisfied with it. The website offers a wide range of beauty and spa products, which is very convenient for ordering all of them on one site. I will certainly use it in the future, thank you.

5
Date of experience: Sep 30, 2020
Jassem07
Your employees are 5 star!

Your employees are 5 star!! I was facing an issue with customs in Kuwait and needed extra paper work and Tara helped me out from A to Z and always checking in with the update of what was going on. Amazing customer service amazing attitudes!! All my future purchases will be with purespadirect because of the employees! Thanks a million!

5
Date of experience: Aug 16, 2019
Misty Irene
I love this company

I love this company. I got confused about my order, Tara was very gracious and kind to me. She answered my questions immediately and clarified my confusion! I will always order my developer from them.

5
Date of experience: Aug 16, 2019

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Pure Spa Direct is a family-owned, woman-run business dedicated to supporting day spas, medi-spas, salons, massage therapists, and wellness professionals. With over two decades of experience, we offer the world's largest selection of professional spa and salon supplies, including skincare, waxing, massage equipment, tanning products, and salon furniture.

    Our mission is to provide exceptional customer service and personalized support to help your business thrive. As a family-owned company, we treat every client like part of our family, building lasting relationships based on trust and mutual success.

    Whether you're looking to refresh your backbar or upgrade your equipment, Pure Spa Direct is here to help you grow and succeed.See more

  • location_on Hicksville, United States
  • email sales@purespadirect.com
  • call 8004340018
  • language https://purespadirect.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More