Review Time
I was given one for chrustmas and loved it. So bought a few for my friends recently to find the app is no longer supported. Customer service do not reply to queries. Im wondering if the company has gone bust and someone is passing off old stock? Anybody else who has info Id love to know
I bought one booster device in July 23 and after weeks of asking news about shipment I received no answer, no device, no news, nothing. But I paid in advance as required. No news about a possible reimbursement. Custom service is absolutely bad! It is the worst shopping experience I ever had.
Edit: I had to get my bank involved with a chargeback claim to get my money back. They're truly a bad company. Avoid at all costs!I bought a reduit uni together with one skinpod and one hairpod. The device itself is terrible and I doubt that it does anything to your skin, but to make matters worse it doesn't even work at all with the hairpod, nothing comes out. I emailed customer service to ask for a return 8 days ago, and they replied with a one liner: that they're going to look into it. And then nothing, complete silence. I send another email 3 days ago and again no reply. I feel that they're trying to stall me until the 30 days return window elapses so that they can deny the return. This whole thing feels like a scam.
Do NOT buy from this company!! They STOLE money from my account. I had a discount code and my total was supposed to be $360, they went back and charged me $515 and will not make it right. I would have NEVER paid that much for these products. I am having to do a chargeback now and now will never purchase from them again so the overpriced products are worthless anyway. They could have had a lifelong customer but chose to steal from me instead.
A co-worker tried this and asked me if I'd be interested. I hate being scammed and this seemed like a scam product. Upon inspecting the product ingredients and patents I found (drum roll) it is indeed a scam. There's nothing special, magical or even functional about it. It is exactly what you'd think. A tiny bit of product, containing almost nothing but solvents and fragrance, is sprayed, mostly into the air, to make it smell like you did something. Its sad to see, but please realize so many beauty products are only designed to take your money from you. If you're lucky they smell good. Don't fall for this scam. On top of its extreme cost they add e-waste to the environment. One of the keys to look for? Their website doesn't even claim it does anything. Don't fall for it ladies. Its just another man trying to take advantage of you. Save your money. Don't let the paid influencers lie to you.
I have bought my Reduit Uni with Cult Beauty because they deliver in Russia. I have ordered 2 hairpods and got 1 skinpod as a gift. All three pods lasted me 4 times max! This is outrageous! I took them on a trip and ended up without any beauty products left. I'd like to return the device under 30 days guarantee policy, but Cult Beauty says that they don't offer it even though you as a brand offers it. I am so disappointed with my entire experience. I'd rather shop eiwth you guys, but you don't deliver in Russia and it looks like you don't take responsibility for your products sold with big partners.
Ordered a device and pods on a 30 day guarantee. Products ship from Croatia, so took a while to be delivered but by this time I order something else, so returned without opening. After a week or so received an email saying the company was charging me for the opened pods. I replied everything was sent back as was sent. Company replied they would refund what I paid. This took a week to even get a reply. Be careful, seems the 30 day guarantee is a complete scam!UPDATE 12/4/21I have received reply from Reduit, and would like to just place my first email received from the company below:Dear Andy,We have received your return and upon inspection, we have noticed that you opened two out of the three pods, and the device. We can offer you a refund for the device, as per our 30 Day Satisfaction Guarantee policy, as well as for the one unopened pod.In case you have any further questions, please do not hesitate to contact us.Best,The RÉDUIT Team As above, the refund WAS NOT offered ‘as soon as the package was inspected, only after I replied to clarify the situation and remind the company of their advertised ‘30 day guarantee’ was the refund offered.
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