www.shoutfactory.com

4.7
4.7 Based on 1.2K reviews

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Average Rating

4.7

/
5

1.2K Reviews

5 Star
87%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Potato
Completely worthless

I'd leave less if I could. I put an order in over 10 days ago and it still hasn't shipped. I contacted 3 days ago and I still haven't heard from the store. My previous orders arrived with damage. There is no shortage of sites to get special edition movies from. I'd suggest buying from them.

1
Date of experience: Oct 30, 2025
Adam Phillips
Ordered during a sale for the first…

Ordered during a sale for the first time, after a week inquired about when they expect shipping and they stated 5-15 business days. When I let them know its already been longer than the 5 business days if they had a estimate of when it would go out they stated they didnt but could refund me if I wanted to cancel. I then inquired how long a refund would take since it wouldn't make sense to cancel if the refund was going to take the same amount of time to go through as it would take to just ship it I never got a response.

1
Date of experience: Oct 24, 2025
S Durham
prompt delivery

prompt delivery

5
Date of experience: Oct 23, 2025
John Merrell
Good website and quick fullfillment

Good website, easy selection, good pricing.

5
Date of experience: Oct 23, 2025
David
Great Experience

I was able to get the Blu Ray at a great price even with shipping. I appreciated the updates on tracking/shipping.

5
Date of experience: Oct 23, 2025
Raymond Tate
Sorely wanted to replace poor DVD with Blu Ray

Sweet sale netted me the Blu Ray of a very poor quality DVD I was looking to replace. Price was amazing given that this was a collection. Shipping was quick. Ordering painless. Watched Robotrix a previous night, and it was uncut, in its proper aspect ration and pristine.

5
Date of experience: Oct 23, 2025
Ryan
Great content

Great content

5
Date of experience: Oct 22, 2025
Ricardo
Quick and easy purchase

Quick and easy purchase. I especially appreciate the Shout! Factory site listing how many copies of the item were left in stock before selling out. I was able to buy mine when there were only 11 left. Thank you!

5
Date of experience: Oct 22, 2025
Great customer service

There was a problem with my order and Shouts customer service was absolutely unbelievably awesome!

5
Date of experience: Oct 22, 2025
Smooth and painless

Easy ordering process, immediate shipping even during the sale, and packed very well. Excellent purchase overall. Good prices on the 4Ks I bought as well.

5
Date of experience: Oct 22, 2025

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