Review Time
While I have been a long time customer of Sushi Gourmet and I really appreciate the kind & helpful staff, I am concerned of a recent experience.Last Sunday, 3/8, I bought some sushi at my local Sainsbury's and didn't notice it had Sunday's date instead of the following day's for freshness. When I opened the boxes, the rice was dry and inedible. Why doesn't the company make customers aware that some of the sushi is from yesterday and some from today? Why not sell yesterday's at a discount with a bright sticker so customer's have a choice? Is it good Health & Safety practice to sell raw fish that is a day old?(And the email that is advertised in this site to let Sushi Gourmet know doesn't work:)
Sainsburys Loughton branch I love sushi, and confess to having bought it from Japanese restaurants/takeaways and eating homemade. Despite buying from Sushigourmet a number of times to give me a broader perspective, their food is sadly awful. The rice is undercooked and tasteless, with it being hard and dry after allowing it to come to room temperature. The tuna is very inferior and stringy. I don’t eat chicken/meat and so can’t comment on those products, but the he overall review is dry, hard, tasteless and inferior quality. To be honest I’m surprised they have lasted this long and Sainsburys haven’t given them the boot (unless they have a lock tight contract to operate from the stores.
Urgh. Just had the Chicken katsu curry from Sushi Gourmet (Sainsburys camberley). You have to microwave it and truly, it’s nasty. Chicken and batter goes soft and with a horrible mouth feel and the katsu sauce with veg is slimey and oddly grainy. Rice dry and tasteless. Dinner will be an Easter egg!
Bought sushi gourmet box of the month for £10 from Sainsbury's for my daughter, her words was its bad, lacking flavour and the salmons watery. Very disappointing she ate less than half didnt want to eat the rest
Bought sushi from Brentwood Sushi Gourmet. The nigiri has large chunks of very hard inedible rice with very thin slices of fish. If they reduced the amount of rice and cooked it for longer and didn’t pack it together too tightly it would be better. I’ve tried the sushi on several occasions and it is very often like this which is real shame.
I have been buying sushi from sushi gourmet for years but yesterday's experience on New Year's Eve has totally put me off.I spent £65 for a new years meal for my family but found all the rice in the sushi was hard, some uncooked and all unseasoned with rice vinegar. It was all very bland and unpleasant to taste sushi. Sushi Gourmet used to be good but has been getting more and more expensive. Its sushi is now totally inedible too.I did complain to sushi gourmet via their website but after a week have had no reply as to how to resolve.
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