yitahome.com

3.6
3.6 Based on 67 reviews

YITAHOME, a furniture brand, specializes in sleek, contemporary designs for modern homes. With clean lines and understated elegance, our range includes minimalist sofas and statement coffee tables. Affordability and high quality make YITAHOME a top choice...

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Average Rating

3.6

/
5

67 Reviews

5 Star
57%
4 Star
6%
3 Star
6%
2 Star
1%
1 Star
29%

All Reviews

Filter Reviews

Review Time

Dede W.
Regret not checking reviews before my purchase

I regret not looking at reviews before buying after seeing a high rating on a certain website for their greenhouse kit. My professional handyman abandoned the assembly due to the instructions being just tiny pictures with no detail. The materials were so flimsy, I doubt it would withstand even a light storm. It's headed for the trash!

1
Date of experience: Dec 11, 2025
Lavender Morris
Steer Clear of the 6x8 Greenhouse

I regret not checking reviews before purchasing the 6 x 8 ft greenhouse, despite seeing high ratings on a certain website. My handyman struggled to assemble it due to the poorly detailed instructions, which were just tiny pictures. The materials felt flimsy and wouldn't withstand any storm. It's headed for the trash!

1
Date of experience: Dec 11, 2025
Joanna
Defective Pre-lit Christmas Tree

I ordered a 7.5ft pre-lit Christmas tree, and while it arrived on time and undamaged, it had syncing issues with the lights. The top piece displayed a different mode than the middle and bottom. After contacting the support team, they requested pictures and offered a small credit, but their solutions were unhelpful. I just want my tree's lights to function correctly.

1
Date of experience: Nov 16, 2025
Carry Price
Caution to Buyers

The seller described this item as 'used-mint', yet they sent a damaged product with missing hardware. After sending photos as requested, they claimed they couldn’t assist because it was categorized as 'used'. This company is taking advantage of reputable online platforms to mislead customers. If there's an issue with a product sold through a major site, they redirect you back to the seller, who shifts blame. It's frustrating!

1
Date of experience: Nov 11, 2025
Valarie Morgan
Non-Delivery of Air Conditioner

I ordered a 12000 BTU air conditioner, but it never arrived. Even after ordering through a major platform, I faced the same issue. It took calling customer service to finally get a refund. This site seems unreliable.

1
Date of experience: Sep 24, 2025
Beautiful Dressing Table!

I bought a stunning dressing table for my daughter's room, and she absolutely adores it! The quality is excellent, and I have no reason not to give a five-star review!

5
Date of experience: Sep 21, 2025
Nena J.
Incompetent Service

This company consistently fails to deliver. They sent my order with the wrong part and claimed they had no replacement in stock, leading to a long wait. After requesting the correct piece, they sent another incorrect item. I should have checked reviews before purchasing. I wouldn't recommend them, especially with the product having scratches and gaps. Save your money!

1
Date of experience: Sep 12, 2025
AS99
Poor Quality Lounge Chairs

I bought lounge chairs that turned out to be of very low quality. They looked different from the website images. After requesting a refund, they offered a small partial refund instead and mentioned a restocking fee for returns. This feels like a scam.

1
Date of experience: Sep 03, 2025
Otis Scott
Thanks for Great Support!

I want to express my gratitude for the fantastic assistance I received regarding an issue not related to the product I bought. I now own three of these items due to my many pets. I highly recommend buying directly from trusted sources.

5
Date of experience: Jun 12, 2025
Emerald
Outstanding Customer Service

The customer service here is excellent. I purchased a mini split unit, and while it initially had issues, customer service was responsive and sent me a replacement. Once it was set up correctly, it worked well. I'm very satisfied with their support.

5
Date of experience: Jun 10, 2025

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Business Details

  • YITAHOME, a furniture brand, specializes in sleek, contemporary designs for modern homes. With clean lines and understated elegance, our range includes minimalist sofas and statement coffee tables. Affordability and high quality make YITAHOME a top choice among young professionals and design enthusiasts. With a focus on simplicity and functionality, we aim to be the go-to brand for creating stylish, modern homes. Our dedicated team consists of over 600 employees, including 63 quality inspectors and 35 designers, ensuring that our products meet rigorous standards and cater to customer needs. By leveraging technology to enhance productivity, we value customer feedback as crucial to our success. We continuously improve our offerings based on valuable insights shared by our customers.See more

  • language https://yitahome.com

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