yourskin.com

4.7
4.7 Based on 452 reviews

We created a unique algorithm - Skin AI ® - that’s driven by powerful AI and human insights to fully assess your skin’s needs, then create a personalized regimen that changes with you. Because we believe every person should be able to have the confidence ...

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Average Rating

4.7

/
5

452 Reviews

5 Star
87%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
4%

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Review Time

Rudy Cooper
I love everything Y’OUR helps with!

This company is so understanding and help you one on one about what kind of skin you have and what would be the best option to heal it from the root cause. Thank you, I see improvements in my skin so much.

5
Date of experience: Dec 22, 2023
Mason Morgan
Great customer service!

Great customer service! I've been using Y'OUR Skin products since 2021. Whenever I reached out with questions about their products and/or policies regarding my skincare, they've always responded in a timely and professional manner with a promising solution to my concerns.

4
Date of experience: Dec 19, 2023
Quentin Cook
The customer service is very helpful…

The customer service is very helpful when you are canceling your account. They were willing to work with me on why I was canceling, which was helpful and is why I resubscribed.

4
Date of experience: Dec 17, 2023
Kyan Walker
Use extreme caution ordering from this…

Use extreme caution ordering from this company! I chose to start with 1 month instead of automatic draft until I knew if their products worked. It was about $70 for 1 month for 3 products. I then canceled with the company since I wasn't seeing the results I wanted. Then I noticed there were more charges on my debit card but I wasn't receiving products and I had canceled. I reached out to customer service and they informed me that they actually split the bill into 3 installments for your purchase so my 3 products actually cost over $200!! This little disclaimer isn't on your bill when you purchase 1 month subscription, it's in the terms and conditions only which is about 10 pages to read. Definitely would not recommend! False advertising on their prices!

1
Date of experience: Dec 17, 2023
BeefBuddy
Excellent product and customer service

5
Date of experience: Dec 15, 2023
Lina Smith
Absolutely WONDERFUL!

Your skincare has been a wonderful experience! After struggling with acne for five years, this company has been absolutely wonderful! Seeing a dermatologist has been a struggle, they are always busy and have so many patients that you have to book out so far in advance. Having found this company that doesn't just give you medicine but a fully curated routine that focuses on your skins entire health is such a wonderful thing to have in this world! If you choose this company you will be taken care of as an individual and they will take the time to get to know you the patient, and your skin. Not to mention the wonderfully clean and natural products which are much better for us then harsh chemicals, no wonder my skin is glowing! Wonderful customer service as well, they took care of me greatly and made sure every little detail was to my satisfaction, I can't thank Y'OUR Skincare enough and I will recommend them to people for years to come! Cheers to healthy skin.

5
Date of experience: Dec 14, 2023
Elmo Foster
It’s nice it’s cleared my acne prone…

It’s nice it’s cleared my acne prone skin. For $180 every 3 months. I do not feel like there is enough moisturizer to last 3 months.. you’d have to use very little and not enough to moisturize your skin. So I have to purchase another moisturizer as well when I run out.

3
Date of experience: Dec 06, 2023
Colton Powell
I am very happy with this skincare…

I am very happy with this skincare product. It is a bit pricey which is the only downside but customer service has been great with helping out so that I can still clear my acne and be able to pay for the product. They also have offered free samples of stuff in order to help find the best solution for my acne due to me being pregnant and not being able to use some of the stronger more effective chemicals. I love the way my face feels after using the product. It does a great job!

5
Date of experience: Dec 05, 2023
Wonderful products and kind people

Y'OUR products are genuinely wonderful -- my skin saw major improvements and people complimented me all the time. Excellent customer service as well. They are always quick to respond and eager to resolve any issues that arise, all while reminding you how valued you are as a customer. Really recommend this company.

5
Date of experience: Dec 03, 2023
Tammy Brown
Amazing service, highly recommend!

The product is high quality, but the real stars of the show are the skin care experts. When my formula seemed to aggravate my skin, they asked for a detailed description of what I’ve been dealing with. Then they provided the most clear and thorough explanation of what my skin needs, and how the skin barrier needs hydration rather than harsh acne products - even my dermatologist never explained it that way or took that approach. They reformulated the system and sent me an entire new box at no cost!

5
Date of experience: Nov 26, 2023

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Business Details

  • We created a unique algorithm - Skin AI ® - that’s driven by powerful AI and human insights to fully assess your skin’s needs, then create a personalized regimen that changes with you. Because we believe every person should be able to have the confidence and “I can do anything” feeling that comes with having great skin.

  • email support@yourskin.com
  • language https://yourskin.com

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