Review Time
The advertisements for these contact lenses were beautiful, which made me very excited to receive them. Unfortunately, after waiting a little over a month, they arrived poorly packaged in a glass bottle, which is unsafe for contact lenses. The bottle arrived broken, and one lens had completely dried out, making it unusable.
I contacted customer service about the issue but never received a response. Due to the damaged product, unsafe packaging, and lack of support, I cannot recommend this company.
Absolutely had no problem with this brand, always very kind to me when we do a collab together. Very professional, kind and respectful. Had no problem with the products too. I buy often wigs from them, and i have nothing to say about it except they’re perfect. I suggest this brand, really!
The advertisements for these contact lenses were beautiful, which made me very excited to receive them. Unfortunately, after waiting a little over a month, they arrived poorly packaged in a glass bottle, which is unsafe for contact lenses. The bottle arrived broken, and one lens had completely dried out, making it unusable.I contacted customer service about the issue but never received a response. Due to the damaged product, unsafe packaging, and lack of support, I cannot recommend this company.
Couldn't be happier!Prompt and friendly customer service, the wigs themselves are very high quality and look exactly like the pictures! I am very impressed with how fast they got here and how amazing they look. I will 100% recommend youvi and her wigs to anyone and I'd buy more in the future confidently! So happy.
Edited: I changed from 2 stars to 1 star due to how frustrating and difficult the process has been to replace a wig that was out of stock (listed as in stock) despite my clear instructions to just make the replacement wig the same as the other 2 wigs in my order.. 3 of the same wigs.I had been purchasing from Youvimi for years, I will never buy from them again. I like their wigs but quality changes. I usually buy the same wigs over and over during the last 3 years and sometimes the quality for one wig is great, while the next wig I buy (same one) seems shoddily made. Also I ordered a wig that was in stocks, received an email saying it was out of stock asking if I want to replace it with a different item. I asked for a refund and this was their response. "Dear, we apologize for the inconvenience caused to you. Are you sure you want to refund? Discount code will be deducted for refund. The refund platform will also charge a 30% handling fee, which is not worth it for you. You may choose to purchase a replacement within $10 of the price difference. You don't need to repurchase, just tell me which product number you want or exchange links."It's illegal to advertise a product as in stock when it's not, and how the heck are you going to charge me a handling fee for an item you don't even have in stock?Be careful buying here.
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