Review Time
I bought a pre-built keyboard, which was promptly lost, and Yunzii's customer support is nonexistent. Their AI chatbot is worthless, and emailing them directly gets you no replies. Suppose I won't be getting any of my money back. Do not buy from this 'company.'
I bought a pre-built keyboard, which was promptly lost, and Yunzii's customer support is nonexistent. Their AI chatbot is worthless, and emailing them directly gets you no replies. Suppose I won't be getting any of my money back. Do not buy from this 'company.'
Avoid buying directly from Yunzii. I received a defective keyboard (software issues). When I asked for a refund within 7 days, they tried to charge me a 35% "restocking fee" for a broken item.Support is a nightmare. They stalled for days sending useless driver links. When I demanded a return, they promised a prepaid label IF I sent a video of the defect. I sent a video clearly showing the software failing to save settings. Their response? They ignored the video entirely and told me to "click save" (which I was clearly doing in the video).They are acting in bad faith to avoid refunds. I had to escalate to a PayPal dispute. Do not trust their warranty or support.
Only took ten days to arrive, it was in transit for most, and I got responses quick when I asked about it, and they confirmed it was being sent out, for the price the keyboard is heavy, sounds and feels great, if your looking for good midrange keyboards, get one from yunzii,(Keyboard model: Yunzii AL71)
I initially wrote a negative review about Yunzii, but I must say I was wrong. Their customer support team went above and beyond to address my concerns and provided exceptional service. The Yunzii AL75 Pro keyboard is a fantastic product with top-notch build quality and features. I highly recommend Yunzii for their outstanding products and excellent customer support.
I recently purchased this mechanical keyboard and it has exceeded all my expectations. The build quality is exceptional, providing a satisfying tactile experience with each keystroke. The keys are responsive, and the typing sound is just perfect — not too loud, but with enough of a click to make typing enjoyable. It’s also incredibly durable, handling long hours of use with ease. Definitely a top recommendation for anyone in the market for a reliable and enjoyable typing companion.
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