Review Time
Zaneti furniture combines great design with solid quality.
Delivery was on schedule, which we really appreciated.
The pieces feel durable while still looking elegant in a home environment.
Perfect for anyone looking for high-quality residential furniture.
Zaneti furniture combines great design with solid quality.Delivery was on schedule, which we really appreciated.The pieces feel durable while still looking elegant in a home environment.Perfect for anyone looking for high-quality residential furniture.
Zaneti delivered exactly when they said they would.The furniture design looks clean, timeless, and works well in a residential setting.The quality of the materials and finishes is excellent.It has completely elevated the look of our home.
⭐ 1-Star Review: Zaneti Order ZAN32791I placed my order with Zaneti in December 2024. While the products looked stylish, the customer service has been appalling.Initial delivery (Jan 22, 2025): Most of the order was dispatched, but the Elite Coffee Table was missing. Zaneti told me it would arrive in early February 2025.Repeated delays: February passed, then April. I was told mid-May, then by June “end of next week.” Each promised date slipped, and I had to chase them every time for an update.Damaged goods (July 2025): When the table finally turned up, the Elite Matt White Table arrived damaged. I sent through all requested photos immediately. Zaneti confirmed and promised a replacement within two weeks.Broken promises (Aug–Sep 2025): Despite multiple follow-ups, no replacement was delivered.Now October 2025: It has been almost a year since my order, and Zaneti has not even responded to my most recent communications.VerdictThe furniture may look nice, but the after-sales service is non-existent.Endless delays,Damaged items,Replacements promised but never delivered,And now no response at all.For a brand presenting itself as “premium,” this level of service is unacceptable. I cannot recommend Zaneti to anyone — the risk of poor service and being ignored after purchase is simply too high.
We are having the same issues as others, repeated delays, little to no communication, numerous follow ups with no response or delayed response and still no delivery after 4 months. Delivery timings are so far overdue what was advised that we are now trying to get a refund. So far we have been offered only a fraction of the amount we paid and have been provided no reason as to why a full refund is not available. As such we will now pursue formal complaint avenues as a next step.
We couldn’t be happier with our experience at Zaneti’s! Their furniture is not only stylish and well-made but also offers incredible value for the price. We’ve had our outdoor set for over a year now, and it still looks as good as new. When one chair had a minor issue upon arrival, their customer service team was quick to resolve it with a hassle-free replacement. Highly recommend Zaneti’s for quality, affordability, and outstanding service!
I am waiting on a delivery for an order that was placed at beginning of December. It is very hard to get communications as to when this will be happening, supposedly 2nd half of March. Am still waiting on a clarification for this, as we are now in the 2nd half of March. Next step is full refund please.
I wish I had read these reviews earlier. Unfortunately I’ve had the same experience - placed an order in October - upon checkout a ‘first half of December’ date was provided. When I followed up close to the date it changed to second half of December, then January and now at the end of January I’m being told they have been damaged in transit and the new date is April. Not once did they email me to change the date - it’s only when I enquired did they (eventually) respond with the delay. The 5 star reviews are clearly written with a different expression so I believe they are fake. Also, they don’t have an ABN so don’t even know whether they’re in Australia. There’s no phone number so I guess that was another warning sign! After threatening with ACCC and Fair Trading they have finally agreed to give me a fullrefund - let’s see if they honour it.
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Zaneti creates furniture defined by refined design, enduring materials, and purposeful function. Our collection spans chairs, tables, lounges, and stools—engineered for commercial and residential spaces where performance and aesthetics go hand in hand.
Each piece is crafted using high-grade materials such as aluminium, solid timber, and commercial upholstery, chosen for their strength, comfort, and timeless appeal. With a focus on clean lines and understated forms, our designs are made to complement architecture without distraction.
We collaborate with design professionals to deliver solutions that meet project intent while maintaining the integrity of our standards. Custom options are available across the range, ensuring flexibility without compromising on quality.
Every Zaneti product is built to meet the demands of high-use environments and is tested to commercial standards. Our finishes are durable, easy to maintain, and selected to age gracefully over time.
Zaneti represents a considered approach to furniture—resisting trends, favouring longevity, and supporting spaces that evolve. From concept to completion, our process is defined by precision, consistency, and clarity.
Choosing Zaneti means investing in furniture that carries a quiet confidence—pieces that work hard, feel resolved, and hold their presence for years to come.See more
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