homefire.co.uk

4.8
4.8 Based on 141 reviews

Homefire is the UK's leading smokeless fuel and kiln dried firewood manufacturer and supplier, putting sustainable warmth and comfort at the heart of your home. With a nationwide network of stores, you can be sure you're getting high quality low smoke fue...

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Average Rating

4.8

/
5

141 Reviews

5 Star
86%
4 Star
8%
3 Star
5%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Christṏphǝr H
Price was good but “Hardwood” order is 90% birch. They don’t mention this on their website. Crate wa

Price was good but “Hardwood” order is 90% birch. They don’t mention this on their website. Crate was filled short of full. If it was a pint in a pub I would have asked for a top up. Probably not going to order more.

3
Date of experience: Feb 18, 2026
Easy order process, love being able to get all I need on one site. Delivery is tracked so you can se

Easy order process, love being able to get all I need on one site. Delivery is tracked so you can see when it’s due and delivery drivers have always been happy to place delivery where asked with a smile, that’s why I’m a repeat customer.

5
Date of experience: Jan 25, 2026
Barbara
excellant service …

excellant service with delivery and ordering

5
Date of experience: Jan 21, 2026
Michael Parker
You would have had 5 stars

You would have had 5 stars, it seems some staff at your ordering office seem not to be working together. When I placed my ordered, I was informed my delivery would be between 7-8 am, on 15/01/2026 no problems with that. On the delivery day I have an email stating my delivery time was 6,10 am. Luckily I was up at 6am....no delivery at the indicated time. After 7am I get a text saying my delivery time is as before 7-8 am. Where did this 6,10 am come from...?

4
Date of experience: Jan 15, 2026
Brian Leitch
Very helpful, proactive and polite.

I have always been impressed by Homefire as a company in general. Yesterday, I was so impressed with Jo when he delivered coal. Joe is a credit to your company. His attitude was so refreshing: Polite, helpful, proactive and a very positive individual. Thank you so much, Joe. I do hope that you are the regular driver for my deliveries.Brian Leitch

5
Date of experience: Jan 14, 2026
Steven
Great Service

Easy to order, order confirmed, informed of delivery date, time slot confirmed, delivery arrived and loaded into the coal bunker. Great service all round.

5
Date of experience: Jan 10, 2026
Linda Lufkin
Excellent service from start to finish.

Excellent service from start to finish.Delivery person friendly.

5
Date of experience: Jan 10, 2026
Richard
Easy to order with good prices

Easy to order, good prices and fast delivery although to my neighbour by mistake.

4
Date of experience: Jan 10, 2026
Sarah Hardy
Great product, brilliant staff

The delivery chap is lovely, very helpful and the product arrives within a few days of ordering

5
Date of experience: Jan 10, 2026
Trevor Wainwright
Delivered on time and instructions…

Delivered on time and instructions followed. Very good.

5
Date of experience: Jan 10, 2026

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Business Details

  • Homefire is the UK's leading smokeless fuel and kiln dried firewood manufacturer and supplier, putting sustainable warmth and comfort at the heart of your home. With a nationwide network of stores, you can be sure you're getting high quality low smoke fuel for your appliance.

  • email feedback@cplindustries.co.uk
  • call 03454501163
  • language https://www.homefire.co.uk

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