Review Time
Please for your own sake stay as far away from this company as possible!I ordered two months ago, and they cancelled it via email and confirmed they will be issuing a refund. Now I sent nearly a dozen follow-up emails and they didn't even respond.I filed a chargeback with my bank, after which they emailed me saying the product was "delivered by email as it is a digital product." WHAT? How is a Balenciaga trench coat considered a digital item and delivered through email? Makes NO SENSE! They tried to scam me, and if I didn't purchase it through my credit card I would've been out of nearly $3,000.The prices seem good at first, but they are too good to be true. They are scammers and have done this to multiple other customers. SAVE YOUR WALLET FROM SCAMMERS!
The ZAP Team have always taken such great care of me and have a great selection of specially curated offerings. I just placed my third order with them and the packages arrive promptly and in pristine condition. They are always quick to respond to my queries with a courteous, friendly and personalized approach which I appreciate and is one of the reasons why I keep coming back to order more.
I don't often leave reviews, but I'm particularly pleased with my product (Loewe trainers) the price (cheapest to be found online) plus the really helpful customer service I received from the guys at Zap. Very helpful in coordinating the item delivery for me, I would definitely recommend.
It was my first and last purchase with ZapClothing. So, I bought the item as a present for my son. What I received was completely different from what was on the website. So, I contacted them by email and added photos. So, they made the mistake and they said that I have to pay for special delivery to return the item back. It’s ridiculous - they sent the wrong item and I had to cover the costs!!! I had to go through claim process and PayPal really helped to cover extra costs. Save your money and buy elsewhere. DO NOT RECOMMEND TO ANYONE.
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ZAP Clothing is the leading mens designer boutique in the UK, stocking brands such as Gucci, Moncler, Saint Laurent and Dior - Click To View Collections
