Name: zephoria-london.com
Telephone: 000000000
Rating: 2.8

Olivia Guest

Frustrating Return Experience

I ordered two items, but one needs to be returned. I haven't received any response from the provided email for returns on the website, leaving me stuck with an item worth £100 that I can't return! I strongly advise against this.

Date of experience: Jan 21, 2026

Rowland Clark Guest

2 months ago

TERRIBLE EXPERIENCE! Stay away from this deceptive service!

TERRIBLE EXPERIENCE! Stay away from this deceptive service! The products are of extremely low quality. They have no connection to London; their items are produced in a substandard factory elsewhere. The materials used are inferior and the products are disappointing. It's a frustrating scam!

Date of experience: Dec 21, 2025

Merrilyn Cook Guest

3 months ago

My return request has been completely overlooked.

I submitted a return request for my purchase from a month ago, but it has gone unanswered. Despite my repeated emails to facilitate the return, there has been no reply. This lack of communication is unprofessional, and customers deserve the option to return their items. This situation is not only disrespectful but also goes against the stated policy that allows customers to return their orders.

Date of experience: Dec 08, 2025

Frida Sanders Guest

3 months ago

Complimentary UK shipping and clear product details...

Complimentary UK shipping along with clear product details creates a seamless and assured shopping experience. I appreciate how they showcase their bestsellers as well.

Date of experience: Nov 27, 2025

Marjorie Morgan Guest

3 months ago

The cashmere sweaters immediately drew my attention...

The cashmere sweaters immediately drew my attention. The quality appears top-notch, and the seasonal discounts make them even more appealing!

Date of experience: Nov 26, 2025

Lexi Barnes Guest

3 months ago

It's a breath of fresh air to find a store that offers...

It's a breath of fresh air to find a store that provides classic, timeless items instead of just following trends. Certainly a retailer I would revisit.

Date of experience: Nov 26, 2025

Margo Guest

3 months ago

The selection here is absolutely beautiful

The selection here is absolutely beautiful. The variety of dresses and jackets is both stylish and practical, perfect for refreshing any wardrobe.

Date of experience: Nov 25, 2025

Tanner Sanders Guest

3 months ago

It's all about quality materials and...

It's all about quality materials and timeless, versatile design for me. You can see the thoughtfulness in each piece, creating a wardrobe that truly stands the test of time.

Date of experience: Nov 23, 2025

Velma Bell Guest

3 months ago

EXTREMELY UNRELIABLE OPERATOR...

EXTREMELY UNRELIABLE OPERATOR... A search for external hard drives leads to a reasonably-priced option -- but clicking on it directs me to this clothing retailer. Several possibly related clothing and beauty brands seem to engage in this deceptive practice. STAY AWAY!

Date of experience: Nov 22, 2025

Ed Foster Guest

3 months ago

Quality and reasonable pricing appear to be the...

Quality and reasonable pricing appear to be the traits that best characterize their seasonal collection, making browsing and selecting much more enjoyable.