zephoria-london.com

2.8
2.8 Based on 20 reviews

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Average Rating

2.8

/
5

20 Reviews

5 Star
39%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
61%

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Review Time

Edgar Sanders
I value that they handle the...

I value that they take care of the shipping costs themselves. It reflects a commendable level of consideration for their customers.

5
Date of experience: Nov 21, 2025
Tregonwell M.
The collection has such a considerate...

The collection has such a considerate and timeless design. It feels both graceful and cozy, showcasing a keen attention to detail.

5
Date of experience: Nov 20, 2025
Jemima Kelly
The selection of items

The selection of items is remarkable and seems carefully curated, as if they considered various tastes and styles.

5
Date of experience: Nov 19, 2025
Delbert Morris
Subpar customer service

I have been attempting to reach the support team to arrange a return and refund for two dresses. Despite multiple emails, I have received no response. I don't want to end up paying for items that are useless to me.

1
Date of experience: Nov 11, 2025
Adele Foster
Steer clear of this company; it's a total scam

I ordered men's hair dye, but the order remains unfulfilled and I haven't received any replies to my emails to customer support. Steer clear of this company; it's a total scam.

1
Date of experience: Nov 09, 2025
Sofia B.
Terrible communication and support

I have requested to return the item I purchased a month ago, but my request has been ignored. I have been consistently emailing to arrange the return, yet I have received no response. This is unprofessional, and customers have a right to return their items. Not only is this disrespectful, but it also contradicts the website description, which states that customers are entitled to return items they ordered.

1
Date of experience: Nov 05, 2025
Sharon Wiggan
Do not use

Do not use, all I want is an exchange for another size, I have sent constant emails, and I'm getting no response, absolute joke. I paid good money for a jacket, and am fuming that they are not responding. This should be a minus rating

1
Date of experience: Nov 01, 2025
Yvonne Heath
Bad cheap imitation

Ordered ladies boots when they came eventually they were nothing like the order. Very cheap poor quality disgusting. Never buy again

1
Date of experience: Oct 23, 2025
Mrs Jeanette railton
The skirts are of such poor quality it…

The skirts are of such poor quality it is laughable. Do.not buy from this company. In a word Terrible

1
Date of experience: Oct 08, 2025
Chris
This should be a minus rating not one…

This should be a minus rating not one star. My wife bought a pair of shoes, when they arrived they were nothing like they should be. Asked for return label they dont do that, they expect you to return item to china at your expense, even though bought in uk. Cost of postage was same as price of item (Approx).Offered partial refund but it has never materialised, all the excuses under the sun but no refund and this has been going on for months.Just a bunch of scammers. Dont buy from them, you have been warned.

1
Date of experience: Sep 21, 2025

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