Review Time
I've contacted them multiple times via email about my order and its cancellation since it didn't arrive before Christmas, and I received no tracking information. I placed my order on December 3, thinking it would ship from a US location. Even if it was sent from elsewhere, I've made several attempts to connect, but have yet to receive a response.
I purchased a gel blaster at the beginning of December and heard nothing from the company. I messaged them on all their social media without any response. Eventually, I found an email and received a reply after a week. Apparently, there was a festival in China which delayed shipments of gun-like items. I wish this was mentioned on the website, but my order arrived today without any issues.
I've sent multiple emails regarding my order and its cancellation since it didn't arrive before Christmas and no tracking was provided. I ordered on December 3, thinking it was coming from a US location. Even if it was shipped from another country, I've tried several times to reach out and have received no replies.
Excellent customer service and a wide variety of products. The shipping times are average for free shipping, around 7-14 days to Canada. The only downside is that some products may arrive looking used, like dried gels in the magazines. Overall, a fantastic store that I would recommend. I've been shopping here for a couple of years without any major issues.
My order arrived on time, but everything after that was a mess. The guns were of poor quality, with parts not aligning and aftermarket components not fitting. Neither gun I bought worked. I reached out to the company, but they kept me waiting even with the supporting documents I provided. This company is a total scam; I advise against purchasing from them.
I ordered a Glock on July 18, and now it's been 11 days with no tracking information available. They claim the tracking codes are incorrect. I've contacted them via email and comments, but received no responses. On the 11th day, I was told there was a sending error. I'm extremely frustrated and want the gun I paid for, along with compensation for the long wait without updates or apologies. It was supposed to take 5-7 days, not 11.
I just ordered a pack of gel balls for $4 and have been waiting about a month for them to arrive. They still haven't shown up, but the tracking service helps keep me updated. It's not sponsored by the company, but it helps manage my expectations.
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zhenduo blaster is a gel blaster online store dedicated to providing high quality gel blasters, dart blasters, gel balls, parts and upgrades with the lowest price for customers in USA, Australia, UK, Russia, Canada and Europe.
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