Review Time
Their "Zestimates" make zero sense. For the last several months it went up or down every day or so. It was a small percentage, so it made sense. Now, for a few weeks, the amount has not changed at all...zero up or down.
The platform does not allow negative reviews for realtors who advertise there. My spouse and I faced a scam with local realtors linked to the service. Since these realtors pay for advertising, only positive feedback is accepted, enabling dishonest practices. We tried submitting one-star reviews, but they were always rejected. The anonymous review system led these realtors to solicit fake positive reviews, misleading potential clients and allowing unethical behaviors to persist.
I strongly recommend not using this platform for selling your property as a 'For Sale By Owner.' Selling on your own is already stressful. The service makes it nearly impossible to manage your listing without a U.S. phone number, even for legitimate international owners. Communication is frustrating, voicemails go unanswered, and there is no real customer support. The verification process is confusing and rigid, creating unnecessary hurdles. Save yourself the trouble and explore other options.
My property was unexpectedly listed as a post-foreclosure when it is not. After researching, I found that many homeowners have faced similar issues. As a senior, this has been incredibly upsetting. I reached out for assistance, but many have reported that corrections were not made, and even when they were, the errors recurred. It’s concerning that such serious inaccuracies are allowed. There needs to be accountability for the emotional distress caused by false information.
I’m really frustrated that the platform allows listings with only one photo. In today’s digital age, there’s no reason not to include multiple images. It should be standard to provide a comprehensive view of a home. This is essential for potential buyers and renters to make informed decisions!
I found a house I wanted to see and filled out the contact form. I spoke with a realtor who promised to follow up, but after 2.5 days, I heard nothing. Then I was contacted about whether I received help, but after replying no, I was told another agent would reach out. That was 24 hours ago, and I still have not heard anything. I will NEVER use this platform again; my experience has been completely unprofessional.
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