Review Time
Since acquiring the property, I've been liaising with Ellie on a number of things to get us up and running. She is friendly, very responsive on email and progresses queries / requests making sure updates are shared with us. We're really pleased with the level of service and support Ellie has provided us so far.
Zone took over our previous management company for the building I'm living in and they have been proactive in fixing issues, upgrades and mantainence work.I had the pleasure of having Christie Loucas helping me deal with a particular situation at the property and she was absolutely a professional in helping me promptly resolve it! I and could not praise her enough for her work!
Absolutely awful company. We pay for maintenance on our estate. What maintenance!! We have a childrens playground which needs attention. Five years and still remains broken. As for their customer service is non existent, no human to talk to. Hides away behind an email service. Email this company and says 3-5 days before a response is actioned. That's a joke too!
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Zone Property Management are an ambitious, forward thinking block and estate management company based in London and the Home Counties.
Our portal system & mobile phone app is a major part of our business model and how we approach property management.
Downloadable to Android or iPhone, residents are able to log maintenance issues, view payment history/arrears and more.
Our Resident director / Freeholder portal shows a higher level of financial information and all maintenance logs.
We are revolutionising the industry by offering the best and most transparent service to residents, resident directors and freehold investors.See more
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