Review Time
We were looking to save money during our home-buying journey and came across Zown, which had many great reviews on Reddit. Our initial call with the owner was very promising. I was genuinely excited to onboard. We had been working with another realtor previously, but the cashback and down payment assistance Zown advertised made it appealing enough to make the switch. I was also impressed by the features and reporting tools they claimed to offer.Unfortunately, our experience with the assigned realtor quickly fell short. After a brief 5-minute introductory call, communication became extremely one-sided. We frequently had to follow up ourselves, and several scheduled calls were either missed or delayed without any warning or explanation. After the first no-show, we even asked if the agent would prefer to choose times that worked for him, but his consistent response was, “You let me know what works for you.”Between February and June (when we ultimately found our home), our agent sent us listings maybe a handful of times — and only after persistent nudging on our end. Midway through the process, I voiced our dissatisfaction directly. While there was a short-term improvement in responsiveness, it quickly reverted back to the same cycle of delays and follow-ups. It left us wondering whether the money we were saving was really worth the lack of support and guidance.Another major frustration was the lack of transparency around the cashback and down payment assistance. We were initially told these funds would help with our down payment, only to be informed days before closing that they would be issued after closing, and only because we didn’t use Zown’s recommended lawyer or mortgage broker. This crucial detail was never communicated upfront. After letting Zown know we needed the funds to close, we were given the rebate before closing, but it created unnecessary stress at an already stressful time.Zown also advertises a 1.5% cashback if you use their mortgage partner. It turns out this is only 0.5% of the mortgage amount, not the home price. Again, that was never made clear until we received a quote and realized the discrepancy. We ended up using our own mortgage provider for a better rate and opted out of using Zown’s lawyer. Frankly, we were worried the subpar service would carry through to closing, when reliability is crucial.That said, there were a few bright spots. The showing experience was excellent. Bobby, our viewing agent, was fantastic — organized, knowledgeable, and always made our tours efficient and pressure-free. Easily a 10/10 experience with him.We also appreciated the extra $2,000 rebate Zown offered on top of the 1% cashback during the offer process, a nice gesture.Final Thoughts:Zown is a great concept, but our experience suggests the execution doesn’t always match the promise. The savings were real, but came at the cost of consistent, quality service. Perhaps things would have gone differently with a different assigned agent. In hindsight, we could have talked our original agent about cashback prior to switching to Zown. We likely would have stayed with them, their support was far more consistent throughout.Also worth noting, no one from Zown reached out on closing day. Not even our agent. While not entirely surprising at that point, it still felt like a missed opportunity to provide even basic follow-through.Grateful for the cashback and our experience with our showing agent, Bobby! We still refer Zown to our friends who are willing to do all the work in terms of spending time daily to find the homes and comparisons of the areas of interest. The cashback does help.
We just bought our first home with the help of Zown and we couldn’t be happier with the experience! Our agent, Ethan, was fantastic, professional, patient, and incredibly supportive throughout the entire process. As first-time buyers, we had a lot of questions, but Ethan guided us every step of the way and made us feel confident in our decisions. We’re so grateful to Zown for making this big milestone feel smooth and exciting. Highly recommend!
Zown has truly impressed me. As a home buyer, the process can be overwhelming, but Zown's end-to-end system made it smooth, transparent, and stress-free. First of all, I would like to thank Mr. Rishard Rameez for launch this amazing service. Also huge thanks to Vinura Abhayasundara (Head of Sales) and the VP of Real Estate, Ibrahim for their expert guidance and hands-on support throughout. Their experience really shows, and they made me feel confident every step of the way. I also want to extend my appreciation to the incredible team of realtors at Zown — they are knowledgeable, responsive, and clearly passionate about helping clients. I'm very pleased with the service and highly recommend Zown.
Zown's staff and down payment assistance has been top notch. Their team has been great at communicating everything to us and has been great to work with. They provided timely answers to everything and had great input as we looked into homes. Everything they do makes the process easier from assisting with the mortgage approval to the solicitor. It's a great program that has helped me and my wife find our first home. We're incredibly grateful for Zown's help.
I had a great experience working with Zown. They were professional, responsive, and truly understood my needs. Their market knowledge and honest guidance made the process smooth and stress-free. I’m very happy with the outcome and would highly recommend them to anyone buying or selling a home.
Zown helped me to buy my first home. They have really good realtor who can work for you in all the phases of home buying. Thay have a team who is specialized in each and every step of home buying process. They are excellent negotiaters, i got home less than the market price. I would recommned zown to everyone becuase great srevice with great 1.5% cash back to home buyers.
Our experience with Zown was very positive overall. Like with any newer company, there were some small bumps in the process, but what impressed us most was how quickly and professionally they responded and corrected things.They’re clearly still growing and learning, so while they’re not perfect yet, you can tell the team genuinely cares about helping people and doing better.What truly made a difference for us was their down payment assistance program. Without it, we wouldn't have been able to buy the beautiful home with a walkout basement that we’re now so happy to call ours. 😊We're very thankful for their support and wouldn’t hesitate to recommend them!
Hello! I’ve been monitoring the real estate market in Canada to prepare for my first home purchase and came across Zown via a social media advertisement. The deals were so enticing that I had numerous questions! Fortunately, during our appointment, they took the time to thoroughly explain their process and, even more importantly, the details of their cashback offer. While there’s often a catch with such offers, I discovered that there’s none for the cashback provided to first-time buyers like us! You might assume there are contracts or agreements involved, but there aren’t—it’s straightforward. Zown simply returns a portion of their commission to us buyers without any conditions! Additionally, Ethan, our realtor throughout the entire process, has been outstanding! He understood our preferences perfectly and helped us locate our dream home in just a few days! If you’re considering buying a home, I strongly recommend Zown. You won’t be disappointed!
Smooth, Supportive, and Rewarding Home Buying Experience!I just got the keys to my new home and couldn’t be happier with the experience I had with Zown.ca. From the beginning, their team helped me find the right house, connected me with the right mortgage broker, and guided me through every question I had—all the way to closing day.What really impressed me was their dedication and transparency throughout the entire process. And to top it all off, I received a $12,000 cashback, which was a huge help in covering my closing costs!If you're looking for a reliable, responsive, and professional real estate team, I highly recommend Zown.ca. They made this major life milestone feel smooth and stress-free.
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Zown is a buyer-first real estate platform operating in both in the U.S. and Canada, built to reward and empower people to reach their homeownership dreams faster. Through our model, buyers receive up to $25,000 toward their home purchase — funded through the commission we earn. There’s no repayment, and buyers keep full ownership from day one.
By combining salaried realtors, trusted lenders, 24-hour pre-approvals, and instant home showings in one seamless experience, Zown eliminates the stress and uncertainty of traditional real estate models.
Follow us to see how we’re putting the power back in the hands of homebuyers.See more
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