Vince Testa

I recently placed an order with Lawsons and was extremely impressed with the level of service I rece

I recently placed an order with Lawsons and was extremely impressed with the level of service I received. From start to finish, the process was smooth, efficient and completely hassle‑free. In partic...

Lindor B.

The staff were very helpful …

The staff were very helpful and made it a pleasure to shop with you, the office staff were so good this morning when I called to check my delivery time, and when the two drivers came with the delivery...

Sidney

They only delivered part of the order…

They only delivered part of the order on the day I requested. The delivery guy had no idea when the rest would be delivered. I called in and nobody could give me an answer. They promised to call ba...

Arthur Portelli

Lawsons Customer Service

This is by far the best supplier I have ever dealt with. The Customer Service is second to none. Thanks to Tom and Kevin at Sidcup and Emily at Crawley for their polite and helpfull manner in dealing...

Nikki

Fantastic Service

I have had a brilliant experience with lawsons. Starting with boards for my loft where Floyd was more than helpful. Really appreciated his help when I was unable to lift myself he happily done it. Tha...

S Butcher

Time wasters

Showed a brick as in stock, took my order, took my money. Had 11 days to contact me, no phone call, no email. Only responded (by email) when I chased 1 day after delivery was due. Said it was out o...

Groucho

Staff were helpful on the phone, just as they are when you visit the yard. Small problem with my ord

Staff were helpful on the phone, just as they are when you visit the yard. Small problem with my order, but all sorted the next day. No complaints. Helpful delivery men as well. Timber was on offer wh...

Peter

great rates, great service, easy to pick up or get delivered. will be using again for my building ma

great rates, great service, easy to pick up or get delivered. will be using again for my building materials

Neil

Great price

Great price, fast delivery, helpful... all good!

Ben Wright

First Class Customer Service

Placed the order on Monday and was called the same day to confirm estimated delivery Friday. Materials turned up early Friday and the service was first class.

John Robinson

Delivered as promised

Delivered as promised, no fuss! Friendly driver.

Shaun Moloney

Easy to order and delivered when stated.

It was easy to order the wood. However I didn’t receive an email confirming the order (and its contents) and I had way of checking it online. Covers emailed me to say there would be a slight delay as...

Steven Williams

So glad I found Wern-Wood after seeing them advertised on Facebook — their prices are amazing and ea

So glad I found Wern-Wood after seeing them advertised on Facebook — their prices are amazing and easily the cheapest around. I called into the shop and the man serving was absolutely brilliant: reall...

Pixie Ross

Very happy with the quality of the…

Very happy with the quality of the product I bought very quick delivery and very helpful will buy again

Cosmo Johnson

The two men worked well as a team.

The driver and his mate carried all the heavy boards and stood them against the house wall at the end of our fairly narrow driveway.

Wade Sanders

Recommend

Good prices, good quality and easy to order, have used them several times and will use again

Trudy Rogers

Fantastic company ,Fantastic timber

Visited today after messaging them on social media. Nothing was to much trouble all the boys extremely helpfull. And the price was the best i found .quite easy to get fobbed off with bent timber, but...

JeValide

Excellent customer service

Excellent customer service

Lewis Fuller

Fantastic timber supplier. Website is easy to use, prices are great, and quality of the timber is gr

Fantastic timber supplier. Website is easy to use, prices are great, and quality of the timber is great. Delivery was very quick, and free for me since I live nearby which was another very nice touch....

Hank Brown

Very positive

Excellent service product as described.

MF37

Sleepers look good quality

Sleepers look good quality. Arrived when was told, the guy was very helpful Very pleased

Charmaine Cooper

very reasonably priced

very reasonably priced, super efficient in correspondence. delivered the wood when they said. I would highly recommend them.

Canute Brown

Great value ,good customer service will…

Great value ,good customer service will recommend to friends

Daan Kuiper

Amazing experience(s). Such a wonderful company. Great value for money. Delivery is quick and as ag

Amazing experience (s)

David Richardson

Delivery service was quick. I ordered picture rail in 4.2 metre lengths, came fully wrapped which pr

Delivery service was quick. I ordered picture rail in 4.2 metre lengths, came fully wrapped which protected it from the rain. Picture rail was excellent quality, straight and free from knots. I needed...

Janet

No problems at all

Ordering from the website was straightforward, delivery was quick (next working day) and drivers were polite and helpful. Couldn't have been easier, I'd definitely recommend Nick's any time.

Lea Anders

Great service

Iggy Harris

Easy to order online

Easy to order online, decent service at branch and always quality timber.

Bram C.

Great quality and price

Great quality and price for full sheet of plywood, so much better than DIY stores.

Niels

Great delivery

Great delivery, everything as ordered. Good value.

Mary

Fantastic service and seamless experience

Excellent service. Very easy to work with. Everything was delivered and installed as requested. A big thanks to the workers for their positive attitude; it was a pleasure having them around. I wouldn'...

BC27

Outstanding Service

Yesterday, 9 September 2021, Craig and Glen arrived to erect our summerhouse just after 7.00 am. They worked non stop until our beautiful building was finished. We couldn't be more pleased. What a p...

lucx

Just brilliant wouldn’t look anywhere else

From start to finish , craig and glen turned up on time really worked hard and done a brilliant job erecting my summerhouse could not fault the company or the fitters am so happy with my new summerhou...

Randall

From ordering my summerhouse to having…

From ordering my summerhouse to having it fitted I received fantastic service from Steve, so helpful and nothing was too much trouble for him. The lads came and fitted it on time and were friendly and...

Edison Johnson

Great Company

Great Company. Steve was really helpful from day one and we were lucky enough to have our Shed/Summerhouse delivered and built before our original date. Top job by the lads on the job. Thanks very muc...

GS3

Excellent service and well made shed.

The guys have just left after erecting our new shed and they did a great job. Arrived on time were very pleasant and efficient; a pleasure to have around.And, the shed is well made and sturdy.Good pro...

Robert

It took 3 weeks to receive my order and it arrived without any staining just the bare wood. I called

It took 3 weeks to receive my order and it arrived without any staining just the bare wood. I called and when I explained the person said “We wouldn’t have sent it out without any staining, it must ha...

Forrest Reed

communication could improve but apart…

communication could improve but apart from that great product very pleased arrived nice and early great service especially from Shirley.

Garrett Clark

Looks amazing

Looks amazing. Had rustic oak mantel piece.Well worth the effort. A pleasure to do business with cottage beams.Short lead time.Highly recommend them for wood work with that special touch..

Krista Sanders

oak beam

Ordered oak beam for fireplace. Arrived in days and was in perfect order. Very impressed. Highly recommend

vF_BadWolf

Terrible

Terrible. I placed my order weeks ago. They were very quick to take the money but nothing was ever received. They never answer their phones and all I get when I email them is an automatic reply asking...

Luke Webb

Very pleased.

I have just fitted my new oak beam and it looks amazing. Took around 2 weeks to arrive but overall I am very pleased with it and gives my living room character.

Paul Mayo

Room for improvement

Quality of product good, however overall service received not as high as I expected I ordered online on 19th May and anticipated delivery to be delayed owed to Covid-19. Message said up to 1 week........

Tim Blazey

Great company.

Great company.I began doing a garden project last month. Needed several types of timber that Fox Timber sell. I was expecting a long wait for delivery, given the Covid situation, but longest I've had...

Kieron Ryding

Very poor service again

Very poor service again. Waited all week for timber load to be delivered, then told when i contacted them it would be Saturday morning. Missed visiting elderly Mum as by now desperate, no call no deli...

Keith Riley

Shambolic accounts and missing refund

Placed order online and during payment site crashed - so re-did order. Later got confirmation of a part order and second correct, so phoned immediately to make sure part order cancelled which they di...

Stephen Wilson-Heywood

Excellent communication and order…

Excellent communication and order arrived as promised and to safe location as indicated on my order when booked on-line . Well done Chorley branch.

Osman Hassan

I ordered a fence panel from fox…

I ordered a fence panel from fox timbers and was served by Josh who went out of his way, was very friendly and very helpful… delivery was prompt too… would definitely recommend